Stoner's Pizza Joint CEO talks economy, that kitschy name

by Mandy Wolf Detwiler — Editor, Connect Media

Stoner's Pizza Joint CEO John Stetson talks to podcast host Mandy Detwiler about weathering the economy, competing in a saturated market and that eponymous…

Do you know what part of your marketing spend is actually working?

by Mandy Wolf Detwiler — Editor, Connect Media

A panel at the Restaurant Franchising & Innovation Summit in Myrtle Beach will look at how brands are wasting their marketing money and how to get the most out…

Clutch Coffee co-founder offers secrets to competing in saturated market

Restaurant Operator Podcast host Mandy Detwiler learns secrets to competing in a saturated coffee market with Darren Spicer, co-founder of Clutch Coffee.

Wetzel’s Pretzels head of development: Snacking’s here to stay

by Mandy Wolf Detwiler — Editor, Connect Media

Wetzel's Pretzels is experiencing record growth outside of malls, emphasizing high-traffic spots and food trucks. The brand is focusing on both domestic and…

Qu Posts Record-Breaking 2024 with Triple-Digit Recurring Revenue (ARR) Growth

The leading unified commerce platform for enterprise restaurants announces landmark year.

Perfecting QSR Delivery with POS Scales & Advanced Labeling

By incorporating weight-based verification with smart labeling and advanced point of sale (POS) scale solutions, QSRs can ensure order accuracy, transform…

Presented by Star Micronics America

Guide: How To Respond To Online Reviews

97% of consumers look at online reviews before making purchase decisions. That’s a lot of eyes on your reviews, and crucially, your restaurant's responses!

Presented by Ovation Up, Inc.

Restaurant professionals make predictions for New Year 2025

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurants will face a number of challenges in the new year. We talked to restaurant professionals to learn what's shaping 2025.

QSRweb's Top 5 articles for 2024

by Mandy Wolf Detwiler — Editor, Connect Media

These were the Top 5 stories on QSRweb.com in 2024.

How Friendly's Got 24X More Feedback with Less Work - Ovation Case Study

Friendly’s, the 120+ location family diner, switched from traditional long surveys and skyrocketed the amount of feedback they were getting while managing it…

Presented by Ovation Up, Inc.

How catering becomes lucrative for restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

A panel at the Fast Casual Executive Summit discussed the ins and outs of catering and tech.

6 ways to increase the restaurant customer experience in QSRs

by Mandy Wolf Detwiler — Editor, Connect Media

To increase restaurant customer experience, focus on the basics. From ambiance and prompt service to ensuring strong leadership through great managers, this…

Mountain Mike's Pizza CEO talks tight operations, growth

by Mandy Wolf Detwiler — Editor, Connect Media

Metevier has more than 30 years in the restaurant business and said franchising is not for the faint of heart.

Pizza Brands to Watch in 2025

Despite the dominance of the legacy brands, independent pizzerias continue to thrive, offering unique flavors and local flair. To recognize these innovative…

Presented by PizzaMarketplace.com

Chicken Salad Chick CEO talks chicken salad game

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb.com and PizzaMarketplace.com, chats with Scott Deviney, CEO of…

How delivery platforms redefining retail, foodservice industries

by Zhong Xu — CEO & Co-founder, Deliverect

The rise of cross-industry collaboration between retail and restaurants signals a shift towards a consumer-first ecosystem.

Food pickup lockers help restaurant operators lower costs

As more restaurants depend on delivery and carryout services to remain profitable, balancing speed with security and efficiency is crucial. Food pickup lockers…

Presented by FastCasual.com

SynergySuite Secures Spot at #37 in Deloitte 2024 Technology Fast 50 Awards

SynergySuite is thrilled to announce its inclusion at number 37 in the 2024 Deloitte Technology Fast 50 Awards, marking another milestone in the company’s…

Bojangles leverages kiosks to navigate labor shortages, boost sales

by Mandy Wolf Detwiler — Editor, Connect Media

Bojangles has rolled out kiosks in about 25 of its units. The brand will retrofit existing restaurants with the kiosks in the near future, and they have become…

Hunt brothers talk launching their brand Via 313, rise of Detroit-style pizza

by Mandy Wolf Detwiler — Editor, Connect Media

Brothers Zane and Brandon Hunt opened Via 313, a Detroit-style pizza brand in Texas. Via 313 now operates 16 full-service restaurants and two permanently…