Gong cha focuses on quality of tea, customer service

by Mandy Wolf Detwiler — Editor, Connect Media

Bubble tea concept Gong cha focuses on the quality of its products and the happiness of its customers.

8 tips to increase loyalty program usage

by Mandy Wolf Detwiler — Editor, Connect Media

Loyalty programs work great -- as long as your customers use them. Consider these eight tips to increase the usage of your loyalty program.

Consider the benefits provided by a POS made for the pizza industry

The very reason why pizza is such a popular food item with consumers is the same reason restaurant owners can benefit from a POS that supports both…

Wendy's celebrates 25 years of Spongebob Squarepants with 'Krabby Patty Kollab'

October 2, 2024

In celebration of the 25th anniversary of "Spongebob Squarepants," Wendy's and Paramount are partnering to launch Wendy's Krabby Patty Kollab, which features a…

How staff retention strategies, smart tech help restaurants manage busy fall nights

by Jessica Bryant — Vice President and Restaurants Head of Operations, NCR Voyix

Leverage these tips to keep employees - and customers - satisfied this fall.

Digital Signage Pilots Travel Center Giant to Stronger Customer Connections

DEEL, specializing in dynamic digital signage for convenience stores and gas stations, outfitted a small number of Pilot’s stores as part of a test to…

Presented by Deel Media

Fast Casual Executive Summit session looks at menu trends as competitive edge

by Mandy Wolf Detwiler — Editor, Connect Media

A session at the Fast Casual Executive Summit session next month in Denver, Colorado, will explore diversifying menu options as a method to increase a…

Papa Murphy's launches LTO with Everyday Value menu

September 20, 2024

Papa Murphy's Take 'n' Bake Pizza has launched its Everyday Value menu, a limited-time offer available through Nov. 12 with three large pizzas priced at $7.9…

Boosting customer loyalty: 6 essential tips for restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

Building customer loyalty in the restaurant industry is crucial for long-term success. These six tips can help restaurants obtain and retain customers.

Future-proofed multi-cultural beverage concepts expand across higher-ed campuses

Increased globalization of food culture is transforming campus dining. College, universities and their food service partners are launching specialty drink…

Top 30 Movers & Shakers in Catering 2024

The inaugural Top 30 Movers & Shakers in Catering 2024 list recognizes the leaders and brands reshaping the catering landscape—those taking bold steps to drive…

Presented by Lunchbox

Fast Casual Executive Summit session to delve into third-party delivery

by Mandy Wolf Detwiler — Editor, Connect Media

A panel of speakers will discuss third-party delivery at the Fast Casual Executive Summit next month in Denver, Colorado.

5 key training mistakes and how to improve them

by John Meyers — COO, Marco's Pizza

In the fast-paced world of QSRs, where the quality of service can make or break a business, effective team member training is essential. These five training…

Big Dave's Cheesesteaks partners with The Orlando Magic

September 12, 2024

Big Dave's Cheesesteaks has inked a deal with The Orlando Magic. Big Dave's will place their first Orlando location inside the Magic's home, Kia Center…

McDonald's extends $5 Meal Deal into December, launches fall deals

September 12, 2024

McDonald's $5 Meal Deal isn't quite done yet. The Chicago-based burger brand will keep it around into December, according to a corporate announcement.

TailGate Brewery owner talks perfect pizza, beer pairings

by Mandy Wolf Detwiler — Editor, Connect Media

Wesley Keegan, owner of TailGate Brewery, gives insight on how adding pizza to his brewery was the perfect match.

Little Caesars celebrates 65th anniversary with aggressive expansion

September 10, 2024

Little Caesars is marking its 65th anniversary with a flurry of growth. The company has announced numerous new multi-unit development agreements that will…

5 concepts compete for The Perfect Pitch 2024 title

by Mandy Wolf Detwiler — Editor, Connect Media

Five fledgling concepts will vie for The Perfect Pitch title and a prize on Oct. 14 at the Fast Casual Executive Summit in Denver, Colorado.

Navigating capital structures amid economic challenges

by Blas Escarcega — VP of Franchise Development, Pollo Campero

Amid economic challenges and rising costs, businesses facing Main Street loan maturities can explore flexible refinancing solutions and industry-specialized…

Slim Chickens CEO gives insight into brand's successes

by Mandy Wolf Detwiler — Editor, Connect Media

Tom Gordon is CEO of Slim Chickens, a fast casual chicken brand with more than 280 units.