Chick-fil-A franchisee has passion for sustainability, customer service

by Mandy Wolf Detwiler — Editor, Connect Media

Caitlin Chavez is a Chick-fil-A franchisee in Puerto Rico. Chavez is dedicated to the brand, focusing on quality, customer service and sustainability.

SynergySuite Secures #35 Spot on Utah Business Fast 50

SynergySuite, a global leader in restaurant management software, proudly announces its first appearance on the Utah Business Fast 50 list, ranking at #35.

How Guest Feedback Can Transform Your Restaurant: A Comprehensive Guide

Guest feedback is essential for restaurants to improve operations, boost retention, and enhance the guest experience—but traditional methods like long receipt…

How operators can optimize loyalty programs to thrive during inflation

by Mo Chaar

Learn how restaurant operators can enhance their loyalty programs during inflation by focusing on personalization, leveraging AI technology and rewarding…

Modern Market Eatery president talks brand excellence, ethos

Modern Market Eatery president and co-founder Rob McColgan talks to podcast host Mandy Detwiler about where the company has been and its future in the fast…

ICX Summit: Customer feedback paramount to brands' success

by Mandy Wolf Detwiler — Editor, Connect Media

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…

How innovations in food packaging paving way for QSRs

by Felicity Kelly — Head of Sustainability, Bunzl Express

Packaging shouldn't be a secondary thought when it comes to your menu.

ICX Summit: Brand leaders to share e-commerce excellence insight

by Mandy Wolf Detwiler — Editor, Connect Media

E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North…

Cicis Pizza leads buffet-style pizza concept with customer-focused tech

by Mandy Wolf Detwiler — Editor, Connect Media

Pizza Marketplace Editor Mandy Detwiler talks to Jeff Hetsel, president of Cicis Pizza, about what makes the company tick, the technology its leveraging for…

Washington gets a big drinks upgrade with L&L Hawaiian BBQ, Botrista Partnership

A Tumwater-based L&L Hawaiian Barbecue franchise is fast becoming a destination experience following the addition of new premium, on-menu beverages. Among the…

Simplifying Operations with Cash Management and Smart Safe Services

Partnering with a provider for Cash Management and Smart Safe Services can streamline operations, enhance security, and improve restaurant profitability.

Presented by Cash Connect

Bonchon SVP chats about competing in the chicken market, appealing to Americans

by Mandy Wolf Detwiler — Editor, Connect Media

Bonchon SVP of Development Amanda Millikan discusses how the brand's Korean flavors appeal to an American palate and how it fares on the competitive chicken…

Hiring hungry: 6 hiring tips for quick service restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

Hiring is a critical element to QSR operations. These six tips can help a QSR hire smarter.

Why Two Leading Brands Took the Leap to a Unified Commerce Platform

Discover how Unified Commerce Platforms like Qu’s are revolutionizing the restaurant industry. Learn from leaders at Jack in the Box and GoTo Foods about…

Registration still open for Pizza Leadership Virtual Summit

July 26, 2024

Wednesday marks the 3rd annual Pizza Leadership Virtual Summit, and there's still time to register. Qualified pizza executives and pizzeria owners can register…

8 tips for fast-food restaurant design

by Mandy Wolf Detwiler — Editor, Connect Media

Since the pandemic, fast-food restaurant design has become geared toward efficient, fast pickup and drive-thrus. But designing an interior takes careful…

How pizza drive-thrus can help pizzerias thrive

by Mandy Wolf Detwiler — Editor, Connect Media

Pizza drive-thrus can help restaurants improve order accuracy and increase overall sales.

SynergySuite Secures Finalist Status in Two SaaS Award Categories

SynergySuite, a leading provider of restaurant and hospitality technology solutions, is excited to announce being named a finalist in two prestigious…

Layne's Chicken Fingers finds success with various models

by Mandy Wolf Detwiler — Editor, Connect Media

Layne's has seen consistent store sales with various real estate models. Eric Reed, the brand's chief development officer, explores how different models can…

Pokeworks Rolls Out Boba Teas, Smoothies, and a Hawaiian Dream Vacation in Partnership with Botrista

Experience exotic flavors and enter to win a dream vacation to Hawaii