Drive-thru usage up, speed of service down

by Alicia Kelso — Editor, QSRWeb.com

Chains add technology, double lanes to expedite orders.

Exterior digital message boards on the rise

by Alicia Kelso — Editor, QSRWeb.com

One Dairy Queen operator yielded 10 percent sales increase after installation.

QSRs display strong global brand power

by Alicia Kelso — Editor, QSRWeb.com

New report shows that emerging Brazil, Russia, India and China markets have driven growth.

Taco Cabana continues remodeling initiative, adds table service

May 25, 2012

San Antonio, Texas-based Taco Cabana will celebrate the opening of a new restaurant location in its hometown. The location continues the brand's year-long…

Restaurants to add 450,000 summer jobs

May 24, 2012

Restaurants are expected to add 450,000 jobs this summer season, a 4.6 percent increase over the March 2012 employment level, according to National Restaurant…

Popeyes lifted by national marketing, promotional offerings

by Alicia Kelso — Editor, QSRWeb.com

Recent limited time offerings have set sales records.

PCI webinar discusses reputation management, systemwide compliance

by Valerie Killifer — Editor, FastCasual.com

May 23, 2012

The enforcement of PCI compliance can be difficult for franchisors to navigate who are looking to establish cooperation across their franchise system.

Dunkin' Donuts launching Mocha K-Cups

May 22, 2012

??On May 21, Dunkin' Donuts announced via its Twitter account that it will launch Mocha K-Cup packs in June.

Jack in the Box expands franchise system

May 22, 2012

Jack in the Box Inc. has refranchised 37 restaurants in the Seattle area.

Menchie's celebrates growth milestone

May 21, 2012

With more than 185 stores worldwide and an additional 400 stores under development, Menchie's is securing its international presence as a growing frozen yogurt…

Krispy Kreme's focus turns to franchising, beverage line

by Alicia Kelso — Editor, QSRWeb.com

Strategy also includes smaller factory shops and local store marketing.

Jersey Mike's mobile rewards program signs up 200K in a month

May 21, 2012

Jersey Mike's Subs' new Sub Club Rewards Program yielded 200,000 members nationwide in one month.

Commentary: Customer intelligence drives loyalty

By Ashish Gambhir

Carl's Jr., Hardee's parent company to go public

May 18, 2012

California-based CKE Inc., parent company of Carl's Jr. and Hardee's restaurant chains, has filed a registration statement on Form S-1 with the U.S. Securities…

Rumors swirl around Taco Bueno's impending sale

May 18, 2012

Taco Bueno has hired an advisory firm for its rumored sale by owner Palladium Equity Partners. According to Reuters, the Mexican QSR is expected to be worth…

Four Strategies to Negotiating a Rent Reduction

Preparation, facts and a good attitude can go a long way to trimming a restaurant's lease.

NRA 2012: PCI compliance

Jessica Welsh, marketing communications manager at VendorSafe, discusses the issue of PCI compliance for the restaurant industry during the 2012 NRA Show in…

PizzaMarketplace launches Top 100 Movers & Shakers

by Alicia Kelso — Editor, QSRWeb.com

The inaugural Top 100 Movers & Shakers features a ranking of the top concepts, leaders and trends in the $38 billion pizza segment.

Experts weigh in on cost effective menu improvements

by Alicia Kelso — Editor, QSRWeb.com

Innovation can be achieved with items that already exist in the kitchen.

The most important issue facing restaurant owners today: tip reporting

by Rick Casmass — VP Marketing, Valiant

I’ve worked many years for tips. I began my restaurant career when I was 14 (don’t tell the Labor department). I’ve been a busboy, a waiter, a bartender, and…