Jersey Mike's grows footprint by 15 percent in 2011

January 26, 2012

Manasquan, N.J.-based Jersey Mike's Subs celebrated its 55th anniversary in 2011 by opening its milestone 500th restaurant. The chain also had a record unit…

McDonald's reports 11 percent profit, plans 1,300 new stores

by Alicia Kelso — Editor, QSRWeb.com

Chicken McBites, blueberry banana nut oatmeal and Cherry Berry Chiller iced beverage ready for menu debut.

How Subway created the top brand buzz

by Alicia Kelso — Editor, QSRWeb.com

Differentiation is the key to generating — and maintaining — positive consumer perception.

Hardee's rolls out diner-style breakfast platter

January 23, 2012

Hardee's is rolling out its new Country Fried Steak 'N' Gravy Breakfast Platter at participating restaurants beginning today. The new diner-style platter is…

Digital signage used in pop-up Twitter cafe

January 20, 2012

At the Dublin Web Summit late last year, Irish utility Electric Ireland set up a Twitter powered pop-up Tweet cafe, allowing customers to tweet their orders…

Taco Bell jumps into breakfast daypart

January 19, 2012

Beginning next week, Taco Bell will throw its hat into the fastest growing daypart in the QSR space. Calling it "First Meal," the Irvine, Calif.-based chain's…

McDonald's named a top global brand for 'consumer responsiveness'

by Alicia Kelso — Editor, QSRWeb.com

Interbrand's methodology factors in financial performance, role of the brand and brand strength.

VendorSafe service package to include mobile-payment security

January 18, 2012

VendorSafe Technologies, a provider of PCI-DSS compliant network security, has packaged some of its services to create a network environment for new payment…

Captain D's 2011 sales in the black for the first time in eight years

January 17, 2012

Captain D's concluded fiscal year 2011 with positive systemwide same-store sales growth; the first time since 2003 the company has achieved this accomplishment.

But I thought it was being done – Inspecting the expected

We may have too much faith that it cannot happen, or won’t happen or we’re simply naïve. Perhaps we don’t seek, therefore we don’t find. Maybe it’s…

A lesson in loyalty

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

Recession or not, the restaurant industry is here and growing. Consumers spend a huge percentage of their food budgets on eating out at restaurants, and…

Taco Bell taking cues from higher-end rivals

January 15, 2012

Amidst declining unit counts and a consumer perception of poor food quality, executives at Taco Bell are working to reimage the former Yum! Brands star.

Under new leadership, Rita's Italian Ice ready for overseas debut

by Alicia Kelso — Editor, QSRWeb.com

New CEO offers insight on changes to store layouts and marketing plans.

Burger King testing delivery service in DC area

January 12, 2012

Burger King is testing delivery service at a handful of restaurants in Virginia and Maryland. Bloomberg reports the trial currently includes four restaurants…

California McDonald's awarded LEED Gold certification

January 12, 2012

A Riverside, Calif., McDonald's restaurant operated by McSpi Inc. turned its Golden Arches green in late 2010 after an extensive remodeling effort aimed to…

Burger King adds more creative agencies in turnaround effort

January 11, 2012

Expect a full-on creative barrage from Burger King, as the chain has just added two new agencies to its domestic agency lineup.

Taco Bueno amends existing credit agreement

January 10, 2012

Taco Bueno Restaurants has amended its existing credit agreement to increase financial flexibility and to pay a dividend to shareholders.

Webinar to focus on mobile loyalty trends

January 9, 2012

More than 1 billion smart phones will be in use across the globe by 2015, according to technology research firm IDC. For restaurant operators, the…

Bill Clinton to address 2012 NRA, Hotel-Motel Show attendees

January 8, 2012

Former president Bill Clinton, founder of the William J. Clinton Foundation and the 42nd President of the United States, will address attendees at the 201…

Revitalize ‘good service’: A foodservice must

by Nate DaPore — President and CEO, PeopleMatter

Loyal customers make approximately 70 percent of all purchases, so increasing loyalty by a mere five percentage points can increase profits by more than 6…