How to Boost Employee Engagement and Deliver Great Customer Experiences

This Quick-Start Guide provides QSRs with strategic insight into how they can boost both employee engagement and customer experiences—including actionable steps and solutions to use to speed up the process.

Type: Guide

Sponsor: HotSchedules


The Case for Tablets in Hotels and Hospitality

This infographic highlights findings from Bouncepad’s U.S. consumer survey that shows guests expect more tech hotels.

Type: Infographic

Sponsor: Bouncepad


The Path to Omnichannel Marketing

Omnichannel engagement will play a huge part in the next ten years in how marketers reach both customers and prospects. As beacons, wearables, and IoT gain popularity, marketers will face greater challenges in understanding their end-to-end journeys and driving conversions.

Type: White Paper

Sponsor: RedPoint Global Inc.


[WEBINAR] From pushcart to powerhouse: How loyalty helped fuel The Halal Guys’ growth

Andrew Eck, the Director of Marketing at The Halal Guys, and Stephen Stone, Marketing Manager for Paytronix Systems, discuss the importance of creating a culture that embraces technology and innovation to increase brand awareness and improve the overall customer experience. Download this presentation now!

Type: Webinar

Sponsor: Paytronix Systems, Inc.


When Technology & Customer Experience Collide: Paving the way for self-serve and ordering kiosks

People are integrating technology into their everyday lives with increasing frequency and confidence. Today’s always-on, hyper-connected, technology-filled lifestyle has influenced consumer expectations and challenged businesses in nearly every industry.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.


Workplace Safety in Food Service

To learn more about how workplace injuries can hurt your business and the value of accident prevention, the experts at Steritech created the below infographic.

Type: Infographic

Sponsor: Steritech


Visitors at Theme Park Spend More Time Playing, Less Time Waiting for Food with LRS Pagers

Andy Alligator's Fun Park was founded in 2007 as a family entertainment center. In 2015, Owner Kyle Allison bought LRS guest pagers for their onsite fast-casual restaurant, Andy's Cafe & Pizzeria.

Type: Case Study

Sponsor: Long Range Systems


Appy Meals - Bouncepads in McDonald's

Bouncepad helped McDonald’s introduce tablet technology to its ‘Spirit of Family’ restaurant design, enhancing the overall sense of enjoyment.

Type: Case Study

Sponsor: Bouncepad


[WEBINAR] 7 Keys to Delivery Profit

Delivery performance can make or break a restaurant’s profit margin. Delivery is a critical part of the business in more than 80 percent of new restaurant concepts. In this webinar, restaurant systems pro, Sean Crocker, introduces new ways you can reduce delivery costs and grow delivery revenue and profit.

Type: Webinar

Sponsor: SpeedLine POS


5 Tips for Improving Loyalty

A well-designed, innovative loyalty program can help you surprise and delight your customers with engaging and rewarding experiences. Technology is fast changing customer expectations, so it’s vital to refresh and reimagine the possibilities. To jumpstart your efforts, here are five concrete ideas.

Type: White Paper

Sponsor: Stellar Loyalty


Interactive retail opens the door to market growth

Virtual reality (VR), wearables and connected technology offer unique opportunities for retailers. The development of interactive retail opportunities is opening the door to market growth and a host of new deployments.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.


Kiosks Take on Non-Traditional Roles

Self-service kiosks have moved beyond their typical roles and are performing functions that were unheard of just a few years ago.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.



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Consumers value great customer service. If you give customers an experience that exceeds their expectations, they'll gladly pay more for it...and recommend you to their friends! Deliver a bad customer experience, you'll be the one paying the price.

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