The Evolving Customer Experience: How to Connect with Guests in a Meaningful Way

The Evolving Customer Experience: How to Connect with Guests in a Meaningful Way

Increased crowding and competition are forcing restaurants to quickly cook up new ways of doing business. Serving mouthwatering food, perhaps once the central ingredient in a restaurant’s recipe for success, is now just one must-have among many.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


5 Decor Trends - Tips for Creating Memorable Brand Experiences

5 Decor Trends - Tips for Creating Memorable Brand Experiences

A successful branded environment is the most powerful physical extension a brand can have to maximize connection with customers.

Type: White Paper

Sponsor: D|Fab, Design Fabrications Inc.


Top Tech Trends Reshaping the Restaurant Business in 2018

Top Tech Trends Reshaping the Restaurant Business in 2018

The restaurant industry has always been at the leading edge of technological integration, and 2018 promises to bring more exciting changes.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


How to Use Technology to Elevate Restaurant Design & Overall Brand Experience

How to Use Technology to Elevate Restaurant Design & Overall Brand Experience

Technological tools are adding a new dimension to restaurant operations and opening new ways to interact with guests.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


Take the Bite Out of the FDA's New Menu Labeling Rules

Take the Bite Out of the FDA's New Menu Labeling Rules

The clock is ticking: applicable restaurants have only until Spring 2017 to comply with all new menu labeling rules.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


Drive-Thrus Driving Business

Drive-Thrus Driving Business

Time-starved diners are hungry for both greater convenience and good quality food, and they're converging on drive-thrus by the billions: 12.4 billion visits in 2014, according to The NPD Group, a market research firm.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


2015 Restaurant Survey Report

2015 Restaurant Survey Report

Get back to basics to get customers back to the table. In other words, restaurants that emphasize flavorful, quality foods served in comfortable, casual environments with convenient options will draw young diners.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative


Three Benefits of Using a Restaurant Design Build Firm

Three Benefits of Using a Restaurant Design Build Firm

The right partner can increase speed to market, provide a strong ROI and decrease headaches.

Type: White Paper




10 Tips for Evaluating Music in Your Restaurant

10 Tips for Evaluating Music in Your Restaurant

Many restaurants overlook a very important detail of operating a restaurant - music. A restaurant's image is conveyed to its guests through sound, as well as the look. Here are 10 tips to help you evaluate the music in your restaurant.

Type: White Paper




Survival Of The Fittest

Survival Of The Fittest

Everywhere business leaders turn, they find nice-sounding, easy-to-swallow, seemingly plausible solutions to their problems.Corporate leaders talk to their peers, copy their competitors, and copy each other, and the theory becomes a managerial fad. Do any of these “canned” theoretical solutions...

Type: White Paper




Strategic Innovation and Development: Why Manchu WOK is winning awards and has increased its customer base up to 25%

Strategic Innovation and Development: Why Manchu WOK is winning awards and has increased its customer base up to 25%

Manchu WOK, a leading Chinese quick-service chain with outlets in the United States and Canada, found positive results from reimaging test as well as updating its recipes. The results included double- and triple digit sales growth of its most popular menu items.

Type: Case Study




HR Practices

HR Practices

Find, hire and retain the best employees you'll ever have.

Type: Special Report




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Restaurant design can be a crucial part of building a successful brand. Layout of your restaurant can also affect your operational efficiency. Check out this research center for ideas and trends in restaurant design and layout.

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