Restaurant 2025: Emerging Technologies Destined to Reshape Our Business
The future is fast approaching. Are you ready?
For hospitality leaders, anticipating consumer trends and seeking innovations that enhance guest experiences are vital exercises that need to be practiced diligently. Now, more than ever – with the coming wave of disruptive technologies – taking these steps helps ensure success tomorrow.
To help in that pursuit, Oracle Hospitality commissioned Restaurant 2025, a major industry report surveying consumers and operators about emerging technologies destined to reshape our business. Together, their responses provide insights about these innovations, including anticipated rate of adoption, potential impact and related fears – real and imagined – that need to be allayed.
Among the topics Restaurant 2025 explores: artificial intelligence, biometrics/facial recognition/3D imaging, robotics, voice activation, wearable technology, virtual reality, drones, and 3D printing. The report outlines the current status of each and forecasts its future use, and weaves in perspectives from more than 250 restaurant operators. It also incorporates in-depth interviews with chief information officers and chief technical officers.