Technology

Restaurant chain shares insight on successful e-commerce software strategy

A free webinar offers e-commerce software deployment insight from fast casual concept Vapiano and advice from Intel and Menu Technologies.

Photo by istock.com

June 7, 2022 by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Vapiano, an Italian inspired fast casual restaurant concept operating over 200 different locations worldwide, has increased efficiency in operations and achieved a frictionless digital guest journey after deploying an SaaS e-commerce solution with Intel and Menu Technologies.

In a free one-hour webinar, "Implementing Restaurant Ecommerce: Advice for Successful Software Deployments from around the Globe," Michael Szubarga, IT and digital adoption manager at Vapiano, shared insights on why Vapiano chose Intel and Menu as technology partners, and offers advice and tips to other restaurant brands aiming to streamline operations, boost customer engagement and create a digital guest journey that benefits the brand, customers as well as restaurant staff.

The restaurant chain tech lead has been involved in implementing Vapiano's digital strategy from late 2020, and has over 10 years of experience working for different hospitality brands.
Insight on deployment, best practices and how brands can achieve the gains that Vapiano has is also provided by leaders at Intel and Menu during the webinar.

Zana Ilhan, global hospitality and entertainment lead at Intel Corp., Raphael Enderle, head of global success management at Menu, and Simon Kung, onboarding management team lead, share insights on why communication is critical to deployment success as is partner support once the digital journey is up and running.

The webinar provides answers to the following questions:

• How do the leading global brands navigate advanced restaurant e-commerce onboarding and deployment process?
• What is the advice for successful SaaS implementations from the technology experts and restaurant IT managers?
• How does Menu and Intel ensure constant support and customer success for its restaurant partners around the globe?

Click here to download the free webinar.

About Judy Mottl

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Judy Mottl is editor of Retail Customer Experience and Digital Signage Today. She has decades of experience as a reporter, writer and editor covering technology and business for top media including AOL, InformationWeek, InternetNews and Food Truck Operator.

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