Employee bullying claims can bury your business

It can happen under the surface of face-to-face employee interactions, but it's still brutal and even can end up in a lost life, particularly in the stressful fast food environment. It's bullying. It's increasing. And it can bury your business. So, what has your company done to protect employees and the brand itself?

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10 reasons to attend the 2017 ICX Summit

If you are responsible for improving customer engagement for your organization, here are 10 reasons you should make your way to Texas for the ICX Summit.

QSRs find indoor kiosks improve customer experience, deployments accelerate

Self-serve kiosks help consumers order and pay for meals faster, reducing wait times and allowing QSRs to serve more customers faster. As a result, national QSR chains are speeding up self-serve kiosk deployments.

Wendy's twitter-mania: Is brand 'character assassination' a dead end?

There has long been a credo in advertising that great brands don't denigrate, they differentiate since some argue that when chains start taking shots at each other it never gets less demeaning in tone, only more so and ultimately damages the entire business sector. Is that where Wendy's recent twitter strategies are leading us? .

Mobile Vending University helps prepare food truck owners

Mobile Vending University provides a certified course in operating a food truck in Pasco, Washington. The attendees are taught by subject matter experts in all aspects of operating a food truck.

Required restaurant allergen training: Wave of the future?

Many jurisdictions nationally may not yet have regulations mandating how restaurants can best keep customers free from allergens and other food safety threats. But restaurateurs should open their eyes to the fact that this type of on-staff expertise is fast becoming a business necessity.

Restaurants dish out savings to soothe the stressed tax filer

Restaurants are doing their part to calm the masses with money-saving deals on Tuesday, the nation's day of shared tax-paying pain.

How technology can improve ROI of maintaining foodservice equipment

Foodservice equipment has long required multiple distribution levels. Managing equipment information on such equipment places a heavy burden on all players in the supply chain. New technology offers options to reduce data management.

Capturing today's diners? A lot of it is still about 'the money'

Even with the surprises that the AlixPartners diners' preferences poll has shown this week, in many ways it still all comes down to the fact that customers want it all and they want it as cheap as they can get it.

Is your restaurant the winner of the 'Perfect Pitch?'

We are accepting entries for our third annual competition, The Perfect Pitch — aimed at owners of new fast casual concepts looking to pitch their brands to a room of potential investors and franchisees at the Summit. Nominations close June 2.

Free webinar: Is your franchise marketing strategy hurting or harming your brand?

How is your brand coming across with potential and existing franchisees? If you aren't sure or don't have a well-crafted strategy based on proven best practices, join us for this free webinar, "Harnessing the power of a centralized franchise marketing strategy."

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RESOURCES




Franchising in the Far East

The Asia Pacific region holds vast opportunities for franchise foodservice concepts, but taking advantage of those opportunities isn’t an easy task.

Type: White Paper

Sponsor: East West Hospitality




Take the Bite Out of the FDA's New Menu Labeling Rules

The clock is ticking: applicable restaurants have only until Spring 2017 to comply with all new menu labeling rules.

Type: White Paper

Sponsor: Visual Graphic Systems, Inc. / Studio D Creative




[LIVE WEBINAR] Harnessing the Power of a Centralized Franchise Marketing Strategy

Date: April 27, 2017 | Time: 11:00 AM EDT | Duration: 1 hour | Learn how to build your brand and drive local demand through the power of a centralized franchise marketing strategy. Register now!

Type: Webinar

Sponsor: 3E Public Relations




Interactive retail opens the door to market growth

Virtual reality (VR), wearables and connected technology offer unique opportunities for retailers. The development of interactive retail opportunities is opening the door to market growth and a host of new deployments.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.




Kiosks Take on Non-Traditional Roles

Self-service kiosks have moved beyond their typical roles and are performing functions that were unheard of just a few years ago.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.




Opportunities for Self-Service Technology in 2017

The upcoming year promises to be an active one for kiosks and similar self-service devices.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.


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