Restaurant catering doesn't need more tech. It needs better tech

Catering companies have plenty of tech options. The key is selecting the right ones for maximum efficiency.

The magic formula behind TCBY’s highest-grossing location

by Mandy Wolf Detwiler — Editor, Connect Media

A Dallas-based franchisee has maintained TCBY’s highest-grossing location for over two decades by leveraging strong corporate systems, a unique drive-thru format, personalized community engagement and exceptional employee retention strategies.

Wendy’s unveils new, returning pub-inspired fan favorites

Wendy's has unveiled its New Apple Crumble Frosty Fusion and is returning to the menu several pub-inspired fan favorites as part of its 'Bring it Back…

How Urban Bird Hot Chicken turned a bad lease into a fast-growing brand

Brandon and Chantel Gawthorp built 32 Wingstop franchises across three states over 20 years, then let it all go to bet on themselves. They opened the first Urban Bird Hot Chicken in 2020, in a space another restaurant left behind. Six years later, they have 24 locations open, many more on the way, and every single one built 100% debt-free

4 misses in Founder-led negotiations

by Kathleen Wood — Founder, K. Wood Partners

Although Founders know their businesses best, their deep emotional investment and daily operational pressures often compromise their negotiating leverage, making it essential to partner with an objective advisor to maximize the true value of their deals.

Miso

Miso Robotics delivers AI automation for restaurants and hospitality. Flippy automates the fry station, reducing labor dependency with consistent execution at twice the throughput of manual operations. Zippy is your employee revenue engine, turning frontline performance into measurable business outcomes in real time.

AI and the Future of Restaurants: From Foot Traffic to Predictive Insight

As consumer behavior and privacy expectations evolve, restaurants need smarter ways to understand diners and drive growth. Gladys Kong of Azira and Isabelle Soriano of Goodway Group explore how AI and location intelligence can inform site selection, media strategy, audience engagement, and faster, more informed decisions.

The 1:1 Personalization Playbook: Using AI to send every guest their own offer

In this session, Hang CEO Matt Smolin, whose platform powers millions of AI-personalized offers a month for restaurant brands, and Rev Ciancio, CMO of Salad House & Handcraft Burgers and Brew, walked through the playbook to start personalizing your own offers right away.