The DOL delivery pay audit: Preparation can pay big

The DOL delivery pay audit: Preparation can pay big

The first part of this series covering delivery challenges, we focused on the need for operators to remain compliant with the Fair Labor Standard Act, while protecting businesses in the event of a FLSA-related Department of Labor audit. Today, I'll...

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As QSRs rush to deliver, watch out for this costly oversight (Part 1 of 2)

As QSRs rush to deliver, watch out for this costly oversight (Part 1 of 2)

Delivery has become something of a QSR panacea lately as increasing numbers of consumers opt to eat in the office or at home. But, before jumping on board this "bus", brands need to consider some of the inherent challenges and federal laws that apply when employing delivery drivers.

What the AR burger waiting in the wings could mean for QSRs

What the AR burger waiting in the wings could mean for QSRs

One company is working to push menu boards into the future through a glasses-free augmented reality experience called HoloLamp, which delivers virtual menu items to customers.

Electrify loyalty by plugging in these 3 approaches

Electrify loyalty by plugging in these 3 approaches

Brands across industries are dedicating time and resources to rewarding consumers for their purchases and continued engagement. With the prevalence of loyalty programs comes the need for innovative reward strategies that cut through the noise and build rapport with consumers.

Cousins Subs focuses on making 'local' central to the brand

Cousins Subs focuses on making 'local' central to the brand

It's a truth that reveals itself over and over again that sometimes the best of everything can be found right in your own backyard. When it comes to that notion and the ever-growing foodservice industry's emphasis on local sourcing, the Wisconsin-based sub brand, Cousins, stands as a shining, dairy-dipped example of this subject in action.

Bruce Lee meets natural fast food: Leon brand's co-founder to relay how they relate

Bruce Lee meets natural fast food: Leon brand's co-founder to relay how they relate

John Vincent, CEO and founder of Leon, will keynote this year's Fast Casual Executive Summit, Oct. 9-11 in Seattle.

Could House-passed act this week derail menu labeling again?

Could House-passed act this week derail menu labeling again?

The U.S. House passage this week of the so-called "Common Sense Nutrition Disclosure Act" (H.R. 772) is either an attempt to water down previous menu-labeling measures set to take effect in May, or a break for restaurant operators, depending on your position in the foodservice industry.

McDonald's 'hair-growing fry additive' may pose a PR conundrum

McDonald's 'hair-growing fry additive' may pose a PR conundrum

Additives are typically shunned in QSR operations today, but news that a silicone additive in McDonald's fries might also help cure baldness presents a true conundrum for the brand's public relations team. In the U.S. alone, about 4.6 million people...

2 tough, techy kitchen challenges QSR operators must consider

2 tough, techy kitchen challenges QSR operators must consider

By Charlie Lewis Culinary Supply Chain Specialist/Consolidated Concepts Amidst all the talk of tech and the online world we occupy today, the QSR kitchen is rarely mentioned. Make no mistake though, the kitchen and the people who make it work...

Menu labeling laws: 'Deja vu all over again' ... again?

Menu labeling laws: 'Deja vu all over again' ... again?

We can't predict what will happen over the next three months, but the infinite loop the U.S. has been stuck in concerning passage of menu labeling laws may just finally be coming to an end..

McDonald's Virtual Pit Crew Experience had what it takes to 'Elevate' customer experience. Does your brand?

McDonald's Virtual Pit Crew Experience had what it takes to 'Elevate' customer experience. Does your brand?

Has your brand "elevated" the customer experience in a new and different way? If so, why not pit what your QSR has accomplished against the very best in the business world by entering the Interactive Customer Experience Association Elevate Awards this coming June in Dallas?

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Noon Mediterranean Grill is Accelerating Growth by Standardizing Operating Procedures with PlayerLync's Modern, Mobile Learning Software

Noon Mediterranean Grill is Accelerating Growth by Standardizing Operating Procedures with PlayerLync's Modern, Mobile Learning Software

Assertive plans call for opening 200 Noon Mediterranean Grill restaurants by 2020, so they have executed a strategy to move business operations to a modern paperless environment that provides performance support and mobile learning.

Type: Case Study

Sponsor: PlayerLync


9 Secrets to Cutting Labor Costs in 2018 Every Restaurant Operator Must Know

9 Secrets to Cutting Labor Costs in 2018 Every Restaurant Operator Must Know

For organizations with a large and diverse workforce, the single most effective strategy to boost productivity and immediately raise their profits is through efficient scheduling procedures. It is only through proper employee management strategies that a business can expect to get the best out of its workforce.

Type: White Paper

Sponsor: Altametrics


The Impact of Effective Scheduling in the Workplace

The Impact of Effective Scheduling in the Workplace

What is employee-scheduling software? Employee scheduling software eases the pain of making and maintaining a schedule for your team. Good time tracking software is a wonderful investment in your business and your employees.

Type: White Paper

Sponsor: Altametrics


Integrating Self-Ordering into Restaurant Operations

Integrating Self-Ordering into Restaurant Operations

Self-Ordering kiosks offer benefits at multiple levels of the restaurant’s operations; beyond organic order size growth and increased efficiency, today’s customers have come to rely on a consistent experience, accurate ordering, personalized levels of social engagement and convenience.

Type: White Paper

Sponsor: ADUSA, Inc.


Guide to Enhancing Your Restaurant

Guide to Enhancing Your Restaurant

Owners and operators of foodservice businesses are facing mounting pressure in today’s marketplace. Increasing competition, evolving consumer needs,and growing overhead costs are challenging restaurateurs to find new ways to stay ahead of the curve without sacrificing margins. Is it possible?

Type: White Paper

Sponsor: Revel Systems


10 Ways to Save Money and Grow Your Business with Revel's iPad POS

10 Ways to Save Money and Grow Your Business with Revel's iPad POS

Considering a new Point of Sale system? Did you know an iPad POS system can do much more for your business than just processing customer payments? 

Type: White Paper

Sponsor: Revel Systems


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The DOL delivery pay audit: Preparation can pay big