FCES keynote: To go far, go together
Chicken Salad Chick’s story shows that scaling successfully isn’t necessarily about moving faster or constantly reinventing the brand. It’s about knowing what makes the concept work, protecting it and building the people and infrastructure necessary to replicate it.
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Valentina Ellison brings airport restaurant experience to automated vending
by Richard Slawsky — Editor, Connect Media
Valentina Ellison, CEO and co-founder of Evolvending, is drawing on nearly two decades in airport concessions and nontraditional restaurants to expand automated food vending.
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Rita’s resurrects Zombie’s Blood Italian Ice for Halloween
Rita's Italian Ice & Frozen Custard has announced the return of its fan-favorite Zombie's Blood Italian Ice.
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Why Dillas Quesadillas simplified its menu to prepare for growth
Dillas Quesadillas is simplifying its menu to improve speed, accuracy and the customer experience as it prepares for future growth. In this episode of the Restaurant Operator Podcast, co-founders Kyle and Maggie Gordon explain how listening to customers and focusing on the basics are helping to position the concept to scale.
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Life, leadership and restaurants: ‘Ted Lasso’ strikes again
* Please note, this post does contain spoilers for the Ted Lasso episode, "Mae Rides the Bus."
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Closing the gap between order ready and order in hand
Why the last mile costs operators more than they think. The gap between order ready and order in hand is part of the operation that affects labor efficiency, food quality, customer satisfaction and profitability.
