Baby boomers — who some may now refer to as older adults in the 55- to 72-year-old age range — offer restaurant brands a solution to the industry's current hiring and retention conundrum. Plus, they come to jobs with more flexibility, customer engagement skills and even stronger levels of technological capabilities
Washington state Attorney General Bob Ferguson said that eight additional corporate, "fast-food chains" will end no-poach practices nationwide, joining 15 other chains that have already agreed to the same action.
California employment litigation attorney, Brian E. Cole II sees website accessability lawsuits soaring, often with QSR brands in the defendant's slot. In this article, he summarizes what's happening in courts nationwide and how QSRs can ensure they stay out of court and fine-free.
One of the oldest traditional "fast food" burger brands, White Castle, today leapt headlong into new territory by officially becoming the first national truly quick-service brand to offer the non-meat Impossible Burger (in this case Impossible Slider, of course) at all its system stores nationwide.
With restaurant online ordering expected to reach $365 billion by 2030, it's little wonder delivery driver is one of the hottest jobs around. But there's a problem that nobody talks about: crime on delivery drivers and the liability faced by brands and third-party providers when it happens. And it happens a lot.
Digital signage is almost daily becoming more affordable and functional, but the fact remains that it's still a costly part of the QSR business. The good news is you can make it last long and live a happy life of delivering for your brand if you follow the three suggestions in this article.
Host Will Hernandez discusses protecting mobile apps and mobile ordering services from fraud, with Kount VP of Marketing, Don Bush. Will also chats with Judy Mottl, editor of Retail Customer Experience, about Amazon Prime Day trends.
In this eye-opening whitepaper, you'll learn exactly how profitable customer profiles can be to your establishment. Engage with your customers on a more personal level, driving higher customer spend and loyalty, saving on costs, and boosting ROI.
More and more people these days are basing their purchasing decisions based on reviews and comments they see online. Here are some ways to protect your brand and ensure what they see is an accurate reflection of your business.
Learning & development has become a core organizational priority. More than 80% of HR managers consider learning an important component of organizational health, which explains why more than 3/4 of companies use a learning management systems. Is your LMS ready for the future of learning? Get ready now with this guide!
Discover how World of Beer used their guest WiFi to increase their customer contact collection by more than 700 percent, resulting in company-wide sales increases and more loyal guests enjoying the tavern's experience more often.