Tim Hortons-RBI battle heats up

The growing dispute — in both the media and the courts — between Tim Hortons U.S. franchisees and Restaurant Brands International is increasing in intensity, seemingly by the moment.

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McDonald’s clarifies: No plans to replace workers with kiosks

Cowen & Co. upgraded McDonald's outlook based on the chain's technology upgrades, including self-order kiosks. The company has been deploying kiosks globally for a decade but has not used them to replace workers.

Free Webinar: How to get your brand all wrapped up in that 'transparency thing'

Can consumers really see your brand? Do they really see how you're "being transparent" about your ingredients, their sources and quality? This free webinar gives expert advice on what restaurants must make clear today to build their customer base for tomorrow.

What franchisees wish they'd known 'then,' that they know now

Managing employees is a major aspect that new franchisees often don’t realize or prepare for when signing a franchise agreement. That, and the fact that running your own shop means dozens of daily decisions, are big eye openers.

New studies show restaurant 'do's and don'ts' of online ordering, delivery

As the restaurant industry continues to bask in the big-dollar benefits of online ordering, two new studies shed light on best practices when it comes to online ordering and third-party delivery as well as overall customer experience.

How to avoid disputes in the franchisor-franchisee partnership

Attorney Brian Schnell of Faegre Baker Daniels LLP offers up advice and tips on how potential franchise operators and franchisors can sidestep common disputes before the arguments move toward a court setting. Good communication and clear expectations are key.

Transgender woman claims she was groped, bullied when employed at McDonald's franchise

Groping, merciless bullying and relegation to a storage closet restroom are among the claims that a transgender woman is making against a McDonald's in Michigan where she worked in 2015.

NRA applauds Trump's apprenticeship order, while critics say it's full of holes

The National Restaurant Association and its educational foundation have been pushing for more love from the feds for apprenticeships and this week they got their wishes.

Mazzio's CEO: 'Today's generation wants to learn in a new way'

Millennials have changed the way Mazzio's trains employees.


Harken restaurateurs: Are you ready for the 'Day of the Dad?'

Read on to find out why that fancy cocktail and offbeat entree will do your brand no favors on Father's Day.

McDonald's France intros burger by 'la McFork'

McDonald's may be the iconic American brand, but at least in France this month the brand has made a concession to the sensibilities of the oh-so-refined tastes of that nation by introducing forks and knives for the brand's new high-end "Signature" burger.

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[WEBINAR] The incredible growing menu: Taking your digital system chainwide

This webinar is a must-attend if you’re considering widespread scaling of your digital menus in the near future or have begun the process of a multi-unit rollout.

Type: Webinar

Sponsor: WAND Corporation




[LIVE WEBINAR] From pushcart to powerhouse: How loyalty helped fuel The Halal Guys’ growth

Date: July 13, 2017 | Time: 2:00 PM EST | Duration: 1 Hour Join us for a live webinar with The Halal Guys and Paytronix Systems as we discuss how loyalty programs can help fuel your brand's growth. Register now!

Type: Webinar

Sponsor: Paytronix Systems, Inc.




Hideaway Pizza

Some restaurateurs think of video surveillance strictly as a tool to investigate incidents of theft and other risks such as slip and falls, but Hideaway Pizza, a 12-restaurant chain based in Tulsa, Oklahoma, thinks of video surveillance more as a critical enabler of operational excellence.

Type: Case Study

Sponsor: March Networks




The Ultimate Guide to Restaurant Reporting & Analytics

This guide will teach you tactics to effectively read your POS data so that you can turn that data into decisions, a better customer experience, and more sales.

Type: White Paper

Sponsor: TouchBistro




The Complete Guide to The FDA's Menu Labeling Rule

In this guide, we’ll clarify the FDA’s current Menu Labeling Final Rule, its pros and cons, the politics that have thrust its future into uncertainty, and how restaurants can prepare for the new rule.

Type: White Paper

Sponsor: TouchBistro




The Ultimate Guide to Credit Card Processing

In this Ultimate Guide to Credit Card Processing you’ll learn how rates are determined, where the money goes when customers pay by card, security necessities to protect your business, how to choose a processor that’s right for you and so much more!

Type: White Paper

Sponsor: TouchBistro


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