The restaurant labor solution staring us in the face: Older adults

The restaurant labor solution staring us in the face: Older adults

Baby boomers — who some may now refer to as older adults in the 55- to 72-year-old age range — offer restaurant brands a solution to the industry's current hiring and retention conundrum. Plus, they come to jobs with more flexibility, customer engagement skills and even stronger levels of technological capabilities

Quick Service Industry Features


QSR website access suits surge: Are you prepared?

QSR website access suits surge: Are you prepared?

California employment litigation attorney, Brian E. Cole II sees website accessability lawsuits soaring, often with QSR brands in the defendant's slot. In this article, he summarizes what's happening in courts nationwide and how QSRs can ensure they stay out of court and fine-free.

White Castle 'slides' into fast food history with 'Impossible' feat today

White Castle 'slides' into fast food history with 'Impossible' feat today

One of the oldest traditional "fast food" burger brands, White Castle, today leapt headlong into new territory by officially becoming the first national truly quick-service brand to offer the non-meat Impossible Burger (in this case Impossible Slider, of course) at all its system stores nationwide.

Scoring big with QSR customers this pro football season

Scoring big with QSR customers this pro football season

With week No. 1 of the current professional football season in the rearview mirror, QSR operators must have an action plan for capturing American football fans' hearts and pockets in the months ahead.

Delivery driver crime: The restaurant industry problem nobody talks about

Delivery driver crime: The restaurant industry problem nobody talks about

With restaurant online ordering expected to reach $365 billion by 2030, it's little wonder delivery driver is one of the hottest jobs around. But there's a problem that nobody talks about: crime on delivery drivers and the liability faced by brands and third-party providers when it happens. And it happens a lot.

QSR operators' digital signage life extension planner

QSR operators' digital signage life extension planner

Digital signage is almost daily becoming more affordable and functional, but the fact remains that it's still a costly part of the QSR business. The good news is you can make it last long and live a happy life of delivering for your brand if you follow the three suggestions in this article.

Pizza Inn franchisee claims franchisor relationships are key for tech success

Pizza Inn franchisee claims franchisor relationships are key for tech success

With new technologies, Daven Acker, a franchisee of Pizza Inn, knows "It's always a challenge."

Sponsor: Hughes


Zoup CEO talks growing pains

Zoup CEO talks growing pains

Eric Ersher, founder of Zoup, talks with Hughes' Tom Tang about the challenges of growing and success.

Sponsor: Hughes


Pita Pit talks choosing the right technology for your brand

Pita Pit talks choosing the right technology for your brand

Doug Reifschneider, Pita Pit vice president of marketing, discusses the challenges of making the right technology choice for your fast casual brand.

Sponsor: Hughes


Podcast: Protecting restaurant mobile apps & mobile ordering from fraud

Podcast: Protecting restaurant mobile apps & mobile ordering from fraud

Host Will Hernandez discusses protecting mobile apps and mobile ordering services from fraud, with Kount VP of Marketing, Don Bush. Will also chats with Judy Mottl, editor of Retail Customer Experience, about Amazon Prime Day trends.

KFC marketing chief on the 'risky business' of selling chicken

KFC marketing chief on the 'risky business' of selling chicken

KFC Director of Marketing George Felix talks to Hughes Director of Enterprise Solutions Tim Tang about the risks of "out there" marketing campaigns.

Sponsor: Hughes


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Resources


[LIVE WEBINAR] How Dunkin' Keeps Us Running Back For More

[LIVE WEBINAR] How Dunkin' Keeps Us Running Back For More

Date: October 02, 2018 | Time: 2:00 PM EST | Duration: 1 Hour | Join Paytronix Systems and QSRweb.com as we provide an overview of the Dunkin' Donuts Perks customer experience program. Register now!

Type: Webinar

Sponsor: Paytronix Systems, Inc.


The Value of a Customer Profile

The Value of a Customer Profile

In this eye-opening whitepaper, you'll learn exactly how profitable customer profiles can be to your establishment. Engage with your customers on a more personal level, driving higher customer spend and loyalty, saving on costs, and boosting ROI. 

Type: White Paper

Sponsor: Bloom Intelligence


5 ways to Protect Your Online Brand Reputation

5 ways to Protect Your Online Brand Reputation

More and more people these days are basing their purchasing decisions based on reviews and comments they see online. Here are some ways to protect your brand and ensure what they see is an accurate reflection of your business.

Type: White Paper

Sponsor: 360 Intel


Learn, Communicate & Measure: How to Future-Proof Your Learning Ecosystem

Learn, Communicate & Measure: How to Future-Proof Your Learning Ecosystem

Learning & development has become a core organizational priority. More than 80% of HR managers consider learning an important component of organizational health, which explains why more than 3/4 of companies use a learning management systems. Is your LMS ready for the future of learning? Get ready now with this guide!

Type: Guide

Sponsor: PlayerLync


WiFi Marketing Case Study - Atlanta Bread Company - Bloom Intelligence

WiFi Marketing Case Study - Atlanta Bread Company - Bloom Intelligence

Discover the secret of how the Atlanta Bread Company massively increased company sales, reviews and customer contacts using WiFi analytics and marketing from Bloom Intelligence. 

Type: Case Study

Sponsor: Bloom Intelligence


WiFi Marketing Case Study - World of Beer - Bloom Intelligence

WiFi Marketing Case Study - World of Beer - Bloom Intelligence

Discover how World of Beer used their guest WiFi to increase their customer contact collection by more than 700 percent, resulting in company-wide sales increases and more loyal guests enjoying the tavern's experience more often.

Type: Case Study

Sponsor: Bloom Intelligence


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The restaurant labor solution staring us in the face: Older adults