Ovation, Tap leaders share tips on crafting a guest feedback strategy
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
A panel talk at the upcoming Restaurant Marketing Workshop will deliver insight on not only getting a guest feedback approach up and running but tips and advice on making it a success.
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Wendy’s Q1 sales decline 7.8% as Project Fresh turnaround gains momentum
by Amy Sorter — Writer and Editor, Connect Media
Wendy's reported its Q1 2026 results on May 8, focusing on its Project Fresh initiatives.
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Taco Bell to launch Cantina Chicken Mexican Pizza
Taco Bell will launch its Cantina Chicken Mexican Pizza on May 21 for a limited time, according to a press release.
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Mellow Mushroom VP shares secrets to long-term franchise success
In this episode of the Pizza Marketplace podcast, Mellow Mushroom VP of Franchise Development Jamie Cecil discusses the brand's 50-year history of "unicorn" store designs and explains why modern franchise success relies on operational simplicity, rigorous real estate selection and transparent relationships between executives and investors.
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Innovation in every sip: How Tractor Beverage Co. is changing the beverage landscape
by Mandy Wolf Detwiler — Editor, Connect Media
John Murphy, chief revenue officer of Tractor Beverage Co., discusses the company's award-winning revival of the 17th-century "switchel" and how its organic, flexible beverage formats are meeting the 2026 demand for transparency and functional variety in the restaurant industry.
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Rethinking Peak Performance in the Digital Restaurant Era
Traditional performance metrics such as ticket time and drive-thru speed measure efficiency but fail to capture the full guest experience. Many organizations detect problems only after they begin affecting customer loyalty. Leading restaurant brands are adopting a new approach: Unified Experience Management® (UXM).
