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Restaurant catering doesn't need more tech. It needs better tech

Catering companies have plenty of tech options. The key is selecting the right ones for maximum efficiency.

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Cyclospora not an easy trace, says supply chain expert

by Valerie Gritton

As the largest Cyclospora outbreak in U.S. history continues to unfold, restaurant operators are once again facing the reputational fallout of a food safety issue that may have originated long before produce reached their kitchens.

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HTeaO names former Freddy's executive Brian Wise as CEO

Iced tea franchise HTeaO has named Brian Wise as its chief executive officer as the company prepares for further national expansion.

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How Urban Bird Hot Chicken turned a bad lease into a fast-growing brand

Brandon and Chantel Gawthorp built 32 Wingstop franchises across three states over 20 years, then let it all go to bet on themselves. They opened the first Urban Bird Hot Chicken in 2020, in a space another restaurant left behind. Six years later, they have 24 locations open, many more on the way, and every single one built 100% debt-free

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3 leaders every Founder must hire to scale

by Kathleen Wood — Founder, K. Wood Partners

To successfully scale a company and transition from an overwhelmed operator to a confident CEO, founders must stop trying to manage everything themselves and instead invest in a strategic financial leader, a proactive business attorney and an experienced operational leader.

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AI and the Future of Restaurants: From Foot Traffic to Predictive Insight

As consumer behavior and privacy expectations evolve, restaurants need smarter ways to understand diners and drive growth. Gladys Kong of Azira and Isabelle Soriano of Goodway Group explore how AI and location intelligence can inform site selection, media strategy, audience engagement, and faster, more informed decisions.

Presented by Azira
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The 1:1 Personalization Playbook: Using AI to send every guest their own offer

In this session, Hang CEO Matt Smolin, whose platform powers millions of AI-personalized offers a month for restaurant brands, and Rev Ciancio, CMO of Salad House & Handcraft Burgers and Brew, walked through the playbook to start personalizing your own offers right away.

Presented by Hang
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