Restaurant tech: 1 change = dozens more

Restaurant tech: 1 change = dozens more

Making the leap to restaurant tech of just about any kind is not a 1+1=2 proposition. Rather, any addition of tech -- particularly one that replaces a human function in-restaurant -- must be viewed by QSR operators for the many ripple effects it has on the total brand and customer experience.

Quick Service Industry Features


Keeping your kiosks out of thieves' reach

Keeping your kiosks out of thieves' reach

With the rapid addition of internet-connected technologies that touch the same network as the point-of-sale system, new opportunities for credit card data breaches are popping up. Vulnerabilities can be found in many network gateways such as self-ordering kiosks and other devices.

How UK's Leon redefined the fast food industry

How UK's Leon redefined the fast food industry

Leon Restaurants Co-Founder Henry Dimbleby shares insight on how he and John Vincent set about redefining fast food into "fast food focused on good living and healthy eating."

The data differences that put QSR customer engagement on steroids

The data differences that put QSR customer engagement on steroids

Though the basic dynamics of the dining experience are pretty much the same as they've always been, any competitive QSR brand today knows data is the difference now. But knowing how to use the data collected and integrate it optimally with your systems is key.

Restaurant retail products: 3 brands offer lessons learned

Restaurant retail products: 3 brands offer lessons learned

In this second part of our series on restaurant retail product lines, White Castle, Focus Brands and Your Pie discuss the lessons they've learned at their varied stages of the process of bringing products to a new out-of-restaurant audience.

White Castle, Cinnabon, Your Pie: Travelers along the 'alternate revenue' stream

White Castle, Cinnabon, Your Pie: Travelers along the 'alternate revenue' stream

Increasingly, QSR brands see the need to expand their revenue universes by creating retail products that can not only add a new source of revenue, but also get the brand out in front of the eyes of potential new customers. This two-part series explores the experiences of three brands at different stages of the retail product business.

Joint employer rule change: Boon to industry or employee slap-in-the-face?

Joint employer rule change: Boon to industry or employee slap-in-the-face?

The public comment period is well underway for the joint employer rule published by the National Labor Relations Board on Sept. 14, which relates directly to franchising restaurant companies. And you had better believe there are a lot of voices chiming in on this one.

Dunkin' loses its 'donuts': A move that says alot about coffee market today

Dunkin' loses its 'donuts': A move that says alot about coffee market today

Call it a sign of our ever-quickening time-challenged lives or maybe even a symbol that the ever-widening American public is changing its eating habits, but regardless of the societal cause, Dunkin' Donuts is turning its back on Homer Simpson's favorite food.

QSR coffee brands alert: Here are the U.S. cities that love you most

QSR coffee brands alert: Here are the U.S. cities that love you most

U.S. consumers fork out $48 billion annually to get their coffee. But as it turns out some American cities have a little more intense love of java than others, according to some research recently completed by the site on top "Coffee Cities" nationally.

Training the trainers: Jersey Mike's, Chipotle, others discuss training 'trade secrets'

Training the trainers: Jersey Mike's, Chipotle, others discuss training 'trade secrets'

Executives from Chipotle, Jersey Mike's, Holler & Dash and Rise Biscuits Donuts will weigh in on how and when to upgrade training methods.

Swiss Chalet: Maintaining a connection with your employees leads to profits

Swiss Chalet: Maintaining a connection with your employees leads to profits

Moe Khawaja, a Swiss Chalet owner and operator since 2001, talks with Hughes' Tim Tang about the effect of happy employees making happy consumers.

Sponsor: Hughes


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Resources


Brown Bag Seafood Co. Case Study

Brown Bag Seafood Co. Case Study

With ambitious plans for the future, Brown Bag Seafood Co. is taking a systems and data-driven approach to growth.

Type: Case Study

Sponsor: Qu


When being redundant is a plus

When being redundant is a plus

Backup media players help operators keep their digital menu boards always on.

Type: White Paper

Sponsor: NEC Display Solutions


Improving brick-and-mortar stores with Kitcast

Improving brick-and-mortar stores with Kitcast

People perceive 90% of the information in visual form. The exciting content shown on display located outside of a shop can attract up to 80% of new customers. Digital signage can result both in sales increase and promo cost reductions. Implementing signage software changes everything.

Type: White Paper

Sponsor: Kitcast Inc.


Determining ROI for Merchandising Displays and Interactive Kiosks

Determining ROI for Merchandising Displays and Interactive Kiosks

When strategizing a point-of-purchase project, companies will not only need to establish the factors that will define a successful program, but will also need to be aware of the return on investment. Utilize our convenient calculator to help estimate the different variables and outcomes for your next merchandising campaign.

Type: White Paper

Sponsor: Frank Mayer and Associates, Inc.


Grow Your Business in 10 Simple Steps

Grow Your Business in 10 Simple Steps

An exciting guide for entrepreneurs who struggle to expand and innovate. In 10 steps you’ll learn how to use simple digital TV screens to scale your business and achieve the goals you’ve set for it.

Type: eBook

Sponsor: Kitcast Inc.


Improving Restaurant Operations with Artificial Intelligence

Improving Restaurant Operations with Artificial Intelligence

Restaurant operators often try to gather information about their businesses by seeking customer feedback, but the process is plagued by low response rates and limited insight. The combination of SMS and artificial intelligence can solve those challenges.

Type: White Paper

Sponsor: Chatter Research


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Restaurant tech: 1 change = dozens more