The Strategy Guide to Boosting L&D in 2018: Dining Edition

The Strategy Guide to Boosting L&D in 2018: Dining Edition

In order to roll out new projects and menu items successfully, operations teams must partner with their L&D teams to ensure they deliver effective training. Check out this strategy guide to make sure your team is matching the needs of the modern learner.

Type: Guide

Sponsor: Inkling


McDonald's Case Study

McDonald's Case Study

Learn how McDonald's transformed their backroom learning experience with Inkling, resulting in an estimated $30 million savings in labor costs annually.

Type: Case Study

Sponsor: Inkling


Taco Bell Case Study

Taco Bell Case Study

Learn how Taco Bell implemented mobile-ready training guides with Inkling and saw a 5% increase in Customer Satisfaction (CSAT) levels while saving $2 million in printing and shipping costs.

Type: Case Study

Sponsor: Inkling


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FEATURES


McDonald's new Chicago HQ: Green roof, 'Work Cafe,' department 'neighborhoods,'

McDonald's new Chicago HQ: Green roof, 'Work Cafe,' department 'neighborhoods,'

McDonald's corporate HQ blows back into the Windy City with a whole new look and feel that is definitely not your "father's McDonald's HQ."

[LIVE WEBINAR] Combating rising operating costs in a tight labor market

[LIVE WEBINAR] Combating rising operating costs in a tight labor market

Make a note to join us June 19 for an hour of free expert guidance on taking some of the sting out of your labor costs, even as the hiring environment demands more than ever.

Long John Silver's, Goodcents Deli, Rosati's on the 'franchise-worthy' customer experience

Long John Silver's, Goodcents Deli, Rosati's on the 'franchise-worthy' customer experience

Three brands' leaders offered wisdom-packed responses during an hour-long panel on making your brand's customer experience franchise-worthy at this spring's Restaurant Franchising & Innovation Summit in Louisville.

Getting a handle on harassment: 3 leaders lay out best tips

Getting a handle on harassment: 3 leaders lay out best tips

Sexual and other types of harassment are at the top of the heap in the daily news cycle lately, but they are problems that have long plagued every workplace, particularly restaurants. Three industry leaders tackle the hot-button issue head-on.

The power a social media policy plugs into your brand

The power a social media policy plugs into your brand

Brands without well-researched corporate social media policies for employees are not only leaving employees in the dark, but also potentially exposing themselves to great legal risks.

1,200 US Hepatitis A cases in 13 months: What QSRs need to know

1,200 US Hepatitis A cases in 13 months: What QSRs need to know

Hepatitis A is raising a harrowing spectre over the restaurant industry thanks to its rapid spread and high number of cases, particularly in the eastern half of the nation and Midwest. Restaurant food safety expert Betsy Craig answers questions about the scope of the problem and what restaurant leadership can do.

Corner Bakery, Dickey's, Uncle Smoke give tips for tapping $77B US catering market

Corner Bakery, Dickey's, Uncle Smoke give tips for tapping $77B US catering market

Business dining is booming to the tune of $77 billion in the U.S. annually, but to tap into this deep pool of restaurant revenue you first better know how to swim.

A crippling QSR leadership problem: Fear at the top

A crippling QSR leadership problem: Fear at the top

The best leaders are those who hire and surround themselves with team members that they know and appreciate as being as good or even better than themselves.

Flatbread Grill, sweetFrog,The Boneyard Truck discuss the money-making 'chaos' of food trucks

Flatbread Grill, sweetFrog,The Boneyard Truck discuss the money-making 'chaos' of food trucks

The Boneyard Truck, Flatbread Grill and sweetFrog food truckers talk about becoming sales machines in the business of food trucking.

In-N-Out Burger named top QSR brand, convenience store wins favorite sandwich category

In-N-Out Burger named top QSR brand, convenience store wins favorite sandwich category

In-N-Out took top honors as customers' favorite QSR and burger chain, while convenience store, Wawa, landed in the No. 1 slot for best fast food sandwiches, according to a consumer study by Market Force.

Cost balancing: Brand leaders disclose top tips

Cost balancing: Brand leaders disclose top tips

Spencer Rubin, founder and managing partner, Melt Shop; Carin Stutz, COO and executive vice president Red Robin; and Doug Hogrefe, a partner at 4 Top Hospitality, offered their secrets to conquering operational costs.

Freshii founder tells how missteps can be key teachers on path to success

Freshii founder tells how missteps can be key teachers on path to success

Although Freshii has reported one of the industry's highest same-store sales for the last four years, CEO Matthew Corrin told a crowd at this year's Restaurant Franchising & Innovation Summit in Louisville that he had a few missteps along the way to growth. Hard lessons, he said, are key to any brand's path to success.

Church's formula for sales success: Mystery shoppers + competitive upselling

Church's formula for sales success: Mystery shoppers + competitive upselling

Church's saw a golden opportunity in its value meal program that made clever use of a mystery shopping program to get employees up to speed quickly on the art of the upsell.

Live webinar: 'Recruit to Retain' focuses on dynamic recruiting, improving the employee experience

Live webinar: 'Recruit to Retain' focuses on dynamic recruiting, improving the employee experience

Get the best and keep them with you. That's the name of the game today in QSR employment strategy. This free hour-long session brings the pros and their expertise to you.

$200 billion in restaurant sales are moving: Is your brand riding along?

$200 billion in restaurant sales are moving: Is your brand riding along?

Today's consumers now expect to engage with restaurants in an on-demand fashion, so restaurants must now either meet those expectations or lose business.

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Staffing is critical to the success of any business, but especially in the restaurant industry with its high employee turnover rates. This research center offer insights for human resources managers to help hire, train and retain the best employees.

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