Restaurant industry upbeat for 2017; big year for digital marketing

This year promises to be a lucrative one for the restaurant industry, according to the Toast Restaurant POS "Restaurant Success in 2017 Industry Report," which takes an inside look at restaurant owners' strategies for this year. Toast compiled data from...

Sicom Systems inks acquisition of QSR tech provider RTI

Sicom Systems Inc., a provider of menu boards and restaurant POS technology, has acquired RTI, a QSR and fast casual restaurant technology company.

Around the Web: Subway shutters 359, KFC delivers buckets to London

Around the web today in the quick-service universe, subs and drumsticks are capturing the lion's share of online attention, beginning with news that Subway shuttered 359 restaurants last year across the nation. Although it's still the world's largest fast-food chain with 26,744 U.S.

Restaurant worker org joins suit against Trump

Restaurant Opportunities Centers United has joined a lawsuit filed by the Citizens for Responsibility and Ethics in Washington against the Trump Administration in Washington, D.C. a news release said.  The organizations allege that the administration has violated a stipulation in the U.S. Constitution called the foreign emoluments clause.

Millennials dictate Harris Poll brand winners

The Harris Poll EquiTrend Brand Equity results are in and the winners in the five restaurant categories are: Burgers: Five Guys QSR and coffee: Starbucks Casual dining: Cheesecake Factory Ice cream and frozen yogurt: Ben & Jerry's Ice Cream Shop...

Penn Station launches franchise incentive program

Penn Station East Coast Subs has launched a store opening incentive program to help fuel growth. Franchisees in designated markets that sign a lease this year will receive royalty abatement for one year from the opening date, Craig Dunaway, president...

Vegetarians take the throne at White Castle

It seems White Castle has a special place in its royal heart for veggie lovers. The chain has added two vegetarian-friendly LTOs to its spring menu —  Dr.

Subway flaunts hot new 'bot'

Subway restaurants — all 26,500 of them in the U.S. — has launched a bot for Facebook Messenger that will take customers' orders.  The automation move was announced earlier at the F8 Facebook Developer Conference with Agilitee, one of Subway’s digital partners.

Yelp's restaurant review data gets much easier to use

Restaurant social media managers at the Restaurant Franchising and Innovation Summit in Dallas last month clearly identified Yelp as the go-to source of customer opinion. And the good news this week is that Yelp has now made its data more...

Taco John's to open 2nd Virginia location

Taco John's will open a location this summer on Euclid Avenue in Bristol, Virginia, the chain's second in the commonwealth, according to a news release.

Jack in the Box promotes 9-year company veteran

A 9-year veteran of Jack in the Box's leadership team has been promoted to the chain's chief investor relations and corporate communications officer. Carol DiRaimo steps into the job with more than 25 years of industry experience, along with six...

Study: Many consumers lukewarm on restaurant tech, loyalty programs

The new trends survey from AlixPartners provides some significant surprises concerning consumers' views of restaurant technology, loyalty programs, third-party delivery services and menu prices.

Operators and vendors join forces to set supply chain best practices

Foodservice supply chain company, HAVI, has joined with the International Foodservice Manufacturers Association, food industry consultants at Kinetic12 and research company, Datassential to help develop what a news release said will be the first set of supply chain best practices...

Study: Wanderlust is stealing restaurant dollars

Consumers' love of travel is slicing into the food service sector's pie, potentially creating a defining moment for the restaurant industry.

El Pollo Loco sweetens franchise deals to grow

El Pollo Loco is offering the possibility of initial franchise fee discounts of up to 100 percent off to multi-unit franchisees, who want to help the chain grow outside of California and Nevada, a news release said. All new and...

Former Starbucks strategist joins Jack in the Box board

Lululemon Chief Strategy Officer and former Starbucks strategy and process improvement leader, Vivien M. Yeung, has joined the board of Jack in the Box restaurants this week, bringing more than 20 years of experience as a growth strategy leader to the chain's governing body, a news release said.

Del Taco expands in Atlanta with former NFL pro

Mexican QSR, Del Taco, has signed a development agreement with former NFL player Donnell Thompson to bring five locations of the chain to east Atlanta, a news release said. Aside from his pro football career, Thompson has been a multi-unit...

New joint venture partners get 'fresh' with the Sunshine State

For the most part, the terms "fresh" and QSR are typically not used together in the same sentence. But, a new joint venture partnership aims to change that, starting in the Sunshine State of Florida. Build-your-own-bowl QSR concept, Fresh Kitchen,...

New tech finds, funnels real-time restaurants digital sign content

Allure is debuting an advanced content automation technology for digital signs and other devices used in the fast food and fast casual sectors.

2 techs combine forces to reduce labor costs

7shifts and Toast are combining forces to create an integration that helps chains lower labor costs by streamlining employee clock-ins and schedule enforcement, according to a news release. Toast's POS system works with 7shifts' scheduling and employee management application to...

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