Sonic: QSR Drives Operations Into the Future with HotSchedules

Seeking a more modern approach to employee scheduling and communication, a Connecticut-based Sonic franchisee turned to the HotSchedules for help. They were looking for a way to streamline operational processes through rapid growth and expansion and to reduce time spent on administration such as employee schedules and communications.

Type: Case Study

Sponsor: HotSchedules




How to Optimize Your Labor & Control Costs

In the restaurant industry, margins are slim. And with rising wages and stagnant growth, you are feeling the squeeze more than ever. In this guide, we discuss the simple, yet effective ways restaurant operators and managers can cut labor costs while optimizing your people, performance, and profits.

Type: Guide

Sponsor: HotSchedules




Predictive Scheduling: What You Need to Know and How to Be Ready

Issues with workers not receiving enough hours, being asked to be "on-call" but are never actually called in, and being scheduled at the last minute have gained the attention of lawmakers across the country. Predictive scheduling may be coming to your area soon. Find out what you need to know and how to be ready.

Type: Guide

Sponsor: HotSchedules


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FEATURES


3 ways to measure cannibalization

Any change creates two types of results: those that are intended, and those that are unintended. Cannibalization is an example of an unintended consequence to a change. Here are three ways to effectively analyze the impacts of cannibalization in your restaurants.

Are you paying to power your competitor when they could be paying for you?

By Jeff Julia/Author, Navigating the Maze of Energy Efficiency Projects If your brand isn't doing some energy-saving projects, you're likely paying for your competitors to do so, at least in part, through the rebate checks your competitors are getting for...

4 ways to mitigate employee turnover risks

Doug Sutton, president of Steritech, discusses how to handle high employee turnover and how to avoid some serious pitfalls in training and oversight.

QSRs: Born for the integrated tech that customers demand now

The news is everywhere in the restaurant business: Customers want more eat-at-home options. QSR concepts have a unique opportunity to meet that need built into their DNA.

In pictures: Global restaurant execs in London: Part 1

Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.

Looking for ways to find and keep employees? NRA leaders offer insights

Given the reality of fewer young employees in the work force, the only options are to recruit more from other age groups or be more successful recruiting younger employees.

Investing in technology? Restaurants share hits and misses

Companies need to do their research, and management has to be supportive for technology initiatives to succeed.

Arby's franchisee weighs in on brand's 'tech tolerance'

COO Bo Davis discusses how he uses technology to keep employees engaged.




McDonald’s clarifies: No plans to replace workers with kiosks

Cowen & Co. upgraded McDonald's outlook based on the chain's technology upgrades, including self-order kiosks. The company has been deploying kiosks globally for a decade but has not used them to replace workers.

Leading restaurant recruiter on capturing and keeping those game-changing employees (Part 2 OF 2)

In this second part of this series on the importance of hiring innovators, we talk to recruitment and hiring company, Outmatch, for advice on how to attract and identify these types of game-changing employees in your applicant pool.

The CIO-CMO partnership: The path to digital ordering dynamism

Digital ordering success begins at the top of your organization with real alignment between those who lead the charge organizationally to make the system run on the inside, as well as those responsible with how all that technology appears to and engages with the customer.

Drink it in: The growing importance of beverages on the bottom line

Execs from Coca-Cola Company, Krystal Company and S&D Coffee & Tea predict the year's coming beverage trends.

'Do you deliver ... profits?' This webinar does

Mastering delivery isn't easy, but this free May 18 webinar is a great place to learn how to re-ignite your program.

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You can't escape the daily operational challenges that come with managing a restaurant. Whether your biggest challenges come from the front-of-house or back-of-house, you'll find resources here to help you manage them.

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