2018 Restaurant Technology Cost Report and Trends

2018 Restaurant Technology Cost Report and Trends

The introduction of IPad and Android technology has changed the way many new restaurant owners approach technology. This report looks at the costs associated with restaurant technology and can be used by restaurant operators and owners to develop a cost baseline.

Type: White Paper

Sponsor: Retail Technology Experts


5 Things Every Hospitality Business Owner Should Consider in the Tax Reform Law

5 Things Every Hospitality Business Owner Should Consider in the Tax Reform Law

The new tax law contains some of the biggest changes we’ve seen in tax policy in the last 30 years. Some of the changes will be beneficial to your business and some will not. Our goal is to help you sort them out to maximize the benefits to your business and plan for the changes.

Type: White Paper

Sponsor: Scott and Company LLC


McDonald's Case Study

McDonald's Case Study

Learn how McDonald's transformed their backroom learning experience with Inkling, resulting in an estimated $30 million savings in labor costs annually.

Type: Case Study

Sponsor: Inkling


See More »

FEATURES


QSR invoices: Your direct line in to a mother lode of savings

QSR invoices: Your direct line in to a mother lode of savings

Invoices are jam-packed with a treasure trove of information about your purchases, your contracts and your ability to reduce costs. When analyzed as a full set of data, these records offer actionable insights that should guide your business decisions.

Are you an invisible QSR? The new requirements of online search

Are you an invisible QSR? The new requirements of online search

Yext Head of Industry for Food Service gives QSRs advice on how to make your brand show up for potential customers in these days of voice and image searches and intelligent devices.

8 important reasons QSR leaders need a kiosk strategy

8 important reasons QSR leaders need a kiosk strategy

A good deal of data suggests kiosks help boost QSR business, so it makes sense to develop a kiosk strategy for your quick-serve brand, if you haven't already, because of the benefits you'll learn more about in this article.

Really want to know what customers think? Make it easy for them to tell you

Really want to know what customers think? Make it easy for them to tell you

Rather than putting your effort into survey methods that customers likely won't notice, use new technology to increase response volume and feedback value in real time.

Cowboy Chicken, Walk-On's, Nothing Bundt Cakes discuss franchisee marketing stressors

Cowboy Chicken, Walk-On's, Nothing Bundt Cakes discuss franchisee marketing stressors

Growth is a great thing in the restaurant business, but if it's based on a franchising model, it's also a stressful thing, particularly for your marketing team that is working hard to keep everybody on the same "virtual" page.

Manage your QSR's multi-channel future now or pay later

Manage your QSR's multi-channel future now or pay later

QSR mobile strategy is still undergoing growing pains since QSRs — which traditionally had just the two channels of in-restaurant and drive-thru ordering to deal with — now have new layers of complication from mobile app orders.  That channel brings value, but also warrants extra planning, monitoring and managing for a winning strategy.

Long John Silver's, Goodcents Deli, Rosati's on the 'franchise-worthy' customer experience

Long John Silver's, Goodcents Deli, Rosati's on the 'franchise-worthy' customer experience

Three brands' leaders offered wisdom-packed responses during an hour-long panel on making your brand's customer experience franchise-worthy at this spring's Restaurant Franchising & Innovation Summit in Louisville.

The power a social media policy plugs into your brand

The power a social media policy plugs into your brand

Brands without well-researched corporate social media policies for employees are not only leaving employees in the dark, but also potentially exposing themselves to great legal risks.

How to respond to the third-party restaurant delivery challenge

How to respond to the third-party restaurant delivery challenge

Halal Guys COO Mike Speck offers insight into how he addresses the need to provide third-party delivery to customers, a rising restaurant industry challenge.

Chicken Salad Chick, Dippin' Dots, Chatmeter relay (restaurant) 'field notes'

Chicken Salad Chick, Dippin' Dots, Chatmeter relay (restaurant) 'field notes'

A trio of restaurant and digital communication leaders gave some quick but important lessons during the Three:15 at the Restaurant Franchising & Innovation Summit in Louisville.

Free webinar: How Buffalo Wild Wings uses technology to optimize supply chain

Free webinar: How Buffalo Wild Wings uses technology to optimize supply chain

A free webinar explores how state-of-the-art technology can help restaurants maximize the quality and efficiency of their supply chain.

QSR marketing mix-ups that can really cause screw-ups

QSR marketing mix-ups that can really cause screw-ups

A common QSR marketer's terminology mix-up can ultimately result in some big problems ascertaining the success or lack of it of any particular promotional effort.

Taco Bell digital guru to keynote ICX Summit on chain's 1-question digital strategy

Taco Bell digital guru to keynote ICX Summit on chain's 1-question digital strategy

Rafik Hanna, senior director, All Access, at Taco Bell will share insight on how the brand is winning big with customers due to its digital transformation strategy at the upcoming Interactive Customer Experience (ICX) Summit taking place next month in Texas.

QSR brands' value offers vie for piece of Mother's Day pie

QSR brands' value offers vie for piece of Mother's Day pie

QSR brands make value their primary call to action on Mother's Day, much to the relief of cash-strapped kids of all ages, who want to show some love without losing their shirts.

Corner Bakery, Dickey's, Uncle Smoke give tips for tapping $77B US catering market

Corner Bakery, Dickey's, Uncle Smoke give tips for tapping $77B US catering market

Business dining is booming to the tune of $77 billion in the U.S. annually, but to tap into this deep pool of restaurant revenue you first better know how to swim.

See More »

You can't escape the daily operational challenges that come with managing a restaurant. Whether your biggest challenges come from the front-of-house or back-of-house, you'll find resources here to help you manage them.

QSR Industry News