No clicks given: How to get AI to recommend your restaurant

by Cherryh Cansler — Publisher, FastCasual.com

The shift has brought us to a new frontier: GEO (Generative Engine Optimization). If SEO was about being found by a search engine, GEO is about being…

7 strategies for creating high-performing culture, building a winning team

by Jim Knight — Founder & CEO, Knight Speaker

Building a high-performing culture isn't an accident — it's an intentional leadership strategy that prioritizes purpose, trust and empowerment to transform a…

4 places where your catering program is leaking revenue

by Kelly Grogan — Founder, CRUMBS

When you treat every catering order as a relationship worth tending to, the revenue follows. When you treat it as a transaction to fulfill and move on from…

Why small businesses treat loyalty like a luxury — and why that’s killing them

by David Strauss — SVP Sales, SumUp

In an era of declining general traffic, the most successful QSR operators are those who treat loyalty and retention as a core operational priority rather than…

Built to Breakthrough Playbook: How to go from stuck to scale

by Kathleen Wood — Founder, K. Wood Partners

To help founders overcome the "Stuck Zone" where business complexity stalls momentum, this playbook introduces the Power of One System and its Six Factors of…

Turn up the volume: how to use storytelling to build an unstoppable company culture

by Jim Knight — Founder & CEO, Knight Speaker

Effective storytelling transforms abstract company values into a memorable, emotionally resonant culture by humanizing leadership and providing a narrative…

'Don't go viral without this system:' Keynote to reveal growth framework at Restaurant Marketing Workshop

by Cherryh Cansler — Publisher, FastCasual.com

The 2026 agenda is designed to cover every touchpoint of the modern guest journey. If a topic impacts your brand's bottom line, it is on the schedule.

How to build a thriving company culture that inspires and engages

by Jim Knight — Founder & CEO, Knight Speaker

A strong, intentional company culture drives success by boosting productivity, attracting top talent and fostering an environment where employees feel valued…

The due diligence gap: Five questions every franchise buyer should be asking

by Amanda Duplantis — President, FranNet

Buying a franchise is often described as "being in business for yourself, but not by yourself." It's an exciting prospect, trading the corporate ladder for an…

How to knock down blocks, power up your pivot points

by Kathleen Wood — Founder, K. Wood Partners

To break through the "Founder’s pivot point," leaders must transition from micromanagement to scalability by documenting standards, delegating outcomes…

Measuring the impact of culture change in the workplace

by Jim Knight — Founder & CEO, Knight Speaker

To successfully transform company culture, organizations must move beyond mission statements by tracking specific metrics — such as engagement, turnover and…

2025 tax season and OBBBA: What QSR operators need to know

by Tim Watt — Partner, Bennett Thrasher

Quick-service restaurant (QSR) operators must immediately update payroll systems and job classifications to handle the complex tracking and reporting…

How 'low-hire, low-hire' puts QSR employee experience in the hot seat

by Michael Spataro — SVP, Alliances and Employee Value Solutions, Legion Technologies

To maintain true workforce stability and avoid stagnation in a "low-hire, low-fire" market, quick-service restaurants must prioritize the employee experience…

Insurance coverage for QSRs: keeping restaurants, staff, customers safe is policy no. 1

by David DeLorenzo — Owner, Bar and Restaurant Insurance

Driven by rapid post-pandemic growth, the booming $350 billion QSR industry faces significant operational risks that necessitate specialized insurance…

How to empower employees through autonomy, ownership

by Jim Knight — Founder & CEO, Knight Speaker

Effective leadership requires balancing autonomy with support to transform organizational culture, drive innovation and boost performance by empowering…

Speaker Spotlight: Chris Noffze, director of direct franchising and operations, Gong cha

by Bradley Cooper — Editor, Connect Media

In today's Speaker Spotlight, we are highlighting Chris Noffze, director of direct franchising and operations at Gong cha Americas, who will be sharing…

Got marketing chops? Prove it: The 2nd Annual Top 30 Movers & Shakers Nominations are live

by Cherryh Cansler — Publisher, FastCasual.com

Calling all restaurant marketing visionaries!

Building unity through community

by Kathleen Wood — Founder, K. Wood Partners

By fostering shared experiences and intentional connections, the restaurant industry serves as a vital "community connector" that accelerates growth for…

Speaker Spotlight: Liz Williams, CEO, El Pollo Loco

Liz Williams, CEO of El Pollo Loco, shares a look at her career, her achievements and industry trends ahead of her appearance at the Restaurant Franchising …

Reigniting passion in your team: a blueprint for peak performance

by Jim Knight — Founder & CEO, Knight Speaker

Cultivating employee passion through purpose, recognition and autonomy is the key to driving superior business performance, innovation and long-term retention…