Hardee's names National Biscuit champion

October 30, 2026

Hardee's has announced the winner of its 2026 National Biscuit Baker Competition after a rigorous series of local and regional competitions. Valerie Knospe of…

7 Best AI Agents for Small Businesses to Automate Daily Operations in 2027

Small businesses run on repetitive daily tasks, from customer requests to team follow-ups. This guide compares 7 AI agent tools on four key criteria: handling…

State of the Industry: Fast Casual 2026 and Beyond

Explore growth forecasts, operator profitability and pricing pressures, leading brands, menu and LTO trends, and consumer demand for value and innovation—all…

Presented by Datassential, Inc.

Hardee's names Alisa Gmelich president

October 8, 2026

CKE Restaurants Holdings has appointed Alisa Gmelich president of Hardee's, effective immediately. Reporting to CEO Joe Guith, Gmelich will oversee more than…

Who's the MVP of your restaurant? Nominate them for Workforce Warriors

Nominations are open through Nov. 10.

Restaurant employees see industry as long-term career path, study finds

September 25, 2026

New research from the National Restaurant Association finds that restaurant employees largely view the industry as a place to build long-term careers, develop…

Beyond the paycheck: How Canary helps restaurant brands turn compassion into action

by Valerie Gritton — Editor, Pizza Marketplace

As financial emergencies put increasing pressure on frontline workers, emergency-relief provider Canary is demonstrating how employers can turn a people-first…

Ted Lasso, an empty office and workplace culture

by Valerie Gritton — Editor, Pizza Marketplace

I once started a new job where, on my very first day, I was shown the empty office of a woman who had died of breast cancer.

Me, Ted Lasso and something in common

by Valerie Gritton — Editor, Pizza Marketplace

Twenty years ago, I started my career in restaurant journalism. Now, I’m back where it all began as the editor of QSRWeb and Pizza Marketplace.

Jack in the Box completes Harri workforce management rollout

September 4, 2026

Jack in the Box has completed a five-month rollout of Harri's workforce management platform across all 2,112 of its U.S. restaurants, the company announced in…

The Invisible Injury: Maybe It’s Time to Fix the Most Dangerous Job in Restaurants - By Bruce Friedman

Restaurant kitchens quietly treat burns as normal. Bruce Friedman breaks down the data behind the fry station's injury rate, its cost to operators, and how…

Jeremiah’s Italian Ice adds Lisa McGill as VP of franchise development

September 1, 2026

Jeremiah's Italian Ice has appointed Lisa McGill as its first vice president of franchise development. In her role, McGill will lead the brand's national…

Fry Station Turnover Could Be Costing Multi-Unit Restaurant Operators Millions Annually. Here’s How to Fix It.

New analysis shows a single automated fry station can turn one of a restaurant's most expensive turnover problems into a profit center, with the math…

Over half of fast-food workers quit early when onboarding fails, report finds

August 26, 2026

More than half of quick-service restaurant workers who experienced inefficient onboarding quit before they even started working independently, according to a…

Wendy's names former McDonald's exec Tariq Hassan as CMO

August 24, 2026

Wendy's has appointed Tariq Hassan to the newly-created role of chief marketing and customer growth officer, effective immediately, according to a press…

Wendy's U.S. president departs to lead supply chain co-op

by Valerie Gritton — Editor, Pizza Marketplace

August 20, 2026

Wendy's is restructuring its executive leadership to combat six consecutive quarters of declining U.S. same-store sales and a 12.5% drop in second-quarter…

Jack in the Box names Taco Bell's Taylor Montgomery as 1st ever president

August 20, 2026

Jack in the Box's board of directors has appointed Taylor Montgomery as president, effective Sept. 14.

The 7 Best WhatsApp Alternatives for Restaurant Teams

A ranked look at seven WhatsApp alternatives for restaurant teams, compared on work-life boundaries, organized group chats, admin control, mobile ease, and…

Miso Robotics' Zignyl Adds New Quick Service Restaurant Brands to Its Rapidly Growing Customer Base

Sbarro, Rocky Mountain Chocolate Factory, and Jersey Mike’s operators join Jamba, Auntie Anne’s Pretzels, Cinnabon, Haagen-Dazs and Which Wich…

The magic formula behind TCBY’s highest-grossing location

by Mandy Wolf Detwiler — Editor, Connect Media

A Dallas-based franchisee has maintained TCBY’s highest-grossing location for over two decades by leveraging strong corporate systems, a unique drive-thru…