Papa Johns promotes 4 to leadership positions

August 6, 2026

Papa Johns International Inc. has made several immediate changes to its leadership team to support the company's ongoing strategic transformation, according to…

HTeaO names former Freddy's executive Brian Wise as CEO

August 5, 2026

Iced tea franchise HTeaO has named Brian Wise as its chief executive officer as the company prepares for further national expansion.

McDonald's promotes Skye Anderson to president

August 4, 2026

McDonald's Corp. has named Skye Anderson, a 26-year company veteran, as its next president, according to a press release.

Checkers & Rally's taps Peter Busse as chief development officer

August 4, 2026

Checkers & Rally's has named Peter Busse as chief development officer to lead its franchise development strategy and support the brand's long-term…

Krispy Kreme names 2 to leadership team

August 3, 2026

Krispy Kreme has appointed Suk Nicholas as chief commercial officer and Lori Suess as chief people officer. Both appointments are effective immediately…

Popeyes tests tipping prompts on self-order kiosks amid 'tipping fatigue' debate

July 30, 2026

Popeyes is testing tip prompts on self-order kiosks at about 12 food court locations, including one at Great Lakes Crossing Mall in Auburn Hills, Michigan…

Yum Brands COO Tracy Skeans retiring after 25 years; Nai De Leon named successor

July 30, 2026

Yum Brands COO and Chief People and Culture Officer Tracy Skeans is retiring, according to Chris Turner, CEO of Yum Brands, in the brand's earnings call this…

Whataburger taps restaurant vet Ryan Moore as CFO

July 30, 2026

Whataburger has appointed restaurant finance veteran Ryan Moore as its new chief financial officer, effective July 31. Moore brings 16 years of industry…

How to Make Sure Only the Right People Are in Your Team Chat

Wrong people in your team chat? Learn why it happens, what it costs, and how to keep every group chat organized so messages only reach the right people.

Yum Brands appoints Nai De Leon as chief people officer

July 22, 2026

Yum Brands Inc. has appointed Nai De Leon as chief people and culture officer, effective Nov. 1, according to a press release.

Opus launches tool to turn franchise data into action

July 20, 2026

Opus Training, a training operations platform used by multi-unit brands, has launched Opus Recommendation Engine, a product designed to convert operational…

Build your leadership team: The team that reports directly to you

by Kathleen Wood — Founder, K. Wood Partners

True organizational growth and scalability require distinguishing between mere managers and genuine leaders.

Team Communication Tools for Restaurants: What to Look for in 2026

There are a lot of team chat apps out there, but how do you know which one fits how your team works and will get used? Here's what to look for before choosing.

The Summer Reckoning: What Peak Season Reveals About QSR Labor Strategy

Summer traffic is up, but the labor pool isn't keeping pace. New data shows seasonal hiring down for a third straight year while travel spending climbs. Back…

Dairy Queen hires Phil Crawford to lead global retail technology

July 8, 2026

International Dairy Queen Inc. has named Phil Crawford as executive vice president and chief technology officer, according to a press release.

The 6 Best Team Chat Apps for Restaurant Teams

Restaurant teams all work a little differently, but they all need organized team communication. Here's what to look for, plus the 6 best team chat apps for…

Papa Johns appoints interim CFO as Ravi Thanawala departs

July 1, 2026

Papa John's International Inc. has restructured its executive team after the departure of chief financial officer Ravi Thanawala, who is resigning to assume a…

Why Your Restaurant Staff Can Never Truly Clock Out From the Work Chat

When work and personal messages land in the same messaging app, your restaurant staff can never truly clock out. Here's what that costs you.

The Cost of Running Your Restaurant's Internal Communication on Personal Messaging Apps

Using personal messaging apps for work communication creates hidden costs for restaurant teams, from privacy risks and blurred workdays to missed tasks and…

Restaurant summer hiring soft again, projected to add 450K jobs

June 24, 2026

The number of 16- to 19-year-olds in the workforce totaled about 6 million in April, down 200,000 from the same period in 2024 and 2025. The labor force…