How 24/7 Group Chats Are Burning Out Your Food Service Team

The food industry has a problem of an “always-on” culture that’s exhausting your team and costing your business. The good news is, there’s a simple way to fix…

How AI can help in operational efficiency, labor productivity, productized compliance

August 28, 2025

In a recent webinar "Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI," presented by Deputy and hosted by Networld…

Lee's Famous Recipe Chicken appoints Brian Seitz as director of store design, construction

August 28, 2025

Lee's Famous Recipe Chicken has added Brian Seitz as its director of store design and construction. Seitz brings over 30 years of extensive experience in…

Frios Gourmet Pops hires former franchisee as VP of operations

August 27, 2025

Frios Gourmet Pops has appointed former franchisee Alison Groom to VP of operations, according to a press release.

Scheduling Chaos Costs More Than Overtime: Here’s Why

Discover how outdated, spreadsheet-based scheduling silently undermines restaurant profits—with turnover, customer loss, and burned-out managers costing far…

Whataburger brings on Jessica Reicher as EVP, COO

August 21, 2025

Whataburger has named Jessica Reicher as EVP and COO. Reicher has more than 30 years of restaurant leadership experience, according to a press release.

Krystal parent SPB Hospitality names Robert J. Fargo as SVP of development

August 15, 2025

SPB Hospitality, a portfolio company of Fortress Investment Group, has appointed Robert "Bob" J. Fargo as SVP of development. SPB Hospitality is the parent…

The QSR tightrope: balancing margins, compliance and employee happiness

by Justin Hall — HR Director, Salz Group

Modern restaurants can increase profit margins by prioritizing smart, strategic workforce management, which includes using technology to improve hiring…

How AI turning labor from cost center into growth driver for QSRs

by Mandy Wolf Detwiler — Editor, Connect Media

In a free webinar titled "Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI" viewers will learn how AI is powering…

Former Marine turns Wetzel's Pretzels into a mall powerhouse

by Mandy Wolf Detwiler — Editor, Connect Media

Tyler Dutton went from a teenage pretzel maker to a Marine and now a thriving Wetzel’s Pretzels franchise owner at the Mall of America, driven by years of hard…

What 35 years as a Rita's Italian Ice & Frozen Custard franchisee taught this entrepreneur

August 4, 2025

Mitch Cove inked a deal with Rita's Italian Ice and Frozen Custard in 1989, never guessing his career move to frozen treats would span 35 years. Today, he runs…

Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI

Labor is your most significant controllable cost—but leveraging labor as a growth driver is more complex than ever. Enter labor forecasting 2.0: an AI-driven…

Subway names Jonathan Fitzpatrick as CEO

July 22, 2025

Sandwich brand Subway has named Jonathan Fitzpatrick, president and CEO of Driven Brands, as its chief executive officer. He takes position as of July 28…

From hype to frontline impact: Building trust through thoughtful AI

Elevating your frontline with AI tools that make a real impact.

McDonald's Canada names president, CEO

July 16, 2025

McDonald's Canada has promoted Annemarie Swijtink to president and CEO. Swijtink currently serves as the managing director of McDonald's Netherlands. She…

Why White Castle owns the night with late, 24/7 hours

by Mandy Wolf Detwiler — Editor, Connect Media

White Castle turns to Night Castle late at night. With restaurants open until 1 a.m. or later, the brand has become an oasis for late-night Cravers.

Bright Penny Brewing Co. pairs signature craft beer with pizza

In this episode of the Pizza Marketplace Podcast, host Mandy Detwiler, editor of Pizza Marketplace, chats with Tory Williams, general manager of Bright Penny…

4th annual Pizza Leadership Virtual Summit to offer advice, tips to pizzeria operators

by Mandy Wolf Detwiler — Editor, Connect Media

The Pizza Leadership Virtual Summit will take place July 30 and will feature a keynote address with the president and CEO of Donatos Pizza and a variety of…

Wendy's CEO leaving for The Hershey Company

July 8, 2025

Wendy's President and CEO Kirk Tanner is leaving the company to take over the reins as president and CEO of The Hershey Company effective July 18, 2025. He has…

Is labor shortage the new normal? How QSR leaders can adjust to demographic realities

by John Dorer — CEO, eb3.work

The restaurant industry is facing a severe and growing labor shortage due to retiring workers and pandemic-related staff reductions, necessitating a…