Whataburger brings on Jessica Reicher as EVP, COO

August 21, 2025

Whataburger has named Jessica Reicher as EVP and COO. Reicher has more than 30 years of restaurant leadership experience, according to a press release.

Krystal parent SPB Hospitality names Robert J. Fargo as SVP of development

August 15, 2025

SPB Hospitality, a portfolio company of Fortress Investment Group, has appointed Robert "Bob" J. Fargo as SVP of development. SPB Hospitality is the parent…

The QSR tightrope: balancing margins, compliance and employee happiness

by Justin Hall — HR Director, Salz Group

Modern restaurants can increase profit margins by prioritizing smart, strategic workforce management, which includes using technology to improve hiring…

How AI turning labor from cost center into growth driver for QSRs

by Mandy Wolf Detwiler — Editor, Connect Media

In a free webinar titled "Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI" viewers will learn how AI is powering…

Former Marine turns Wetzel's Pretzels into a mall powerhouse

by Mandy Wolf Detwiler — Editor, Connect Media

Tyler Dutton went from a teenage pretzel maker to a Marine and now a thriving Wetzel’s Pretzels franchise owner at the Mall of America, driven by years of hard…

What 35 years as a Rita's Italian Ice & Frozen Custard franchisee taught this entrepreneur

August 4, 2025

Mitch Cove inked a deal with Rita's Italian Ice and Frozen Custard in 1989, never guessing his career move to frozen treats would span 35 years. Today, he runs…

Labor Forecasting 2.0: Predicting Future Demand and Staffing for Efficient Growth with AI

Labor is your most significant controllable cost—but leveraging labor as a growth driver is more complex than ever. Enter labor forecasting 2.0: an AI-driven…

Subway names Jonathan Fitzpatrick as CEO

July 22, 2025

Sandwich brand Subway has named Jonathan Fitzpatrick, president and CEO of Driven Brands, as its chief executive officer. He takes position as of July 28…

McDonald's Canada names president, CEO

July 16, 2025

McDonald's Canada has promoted Annemarie Swijtink to president and CEO. Swijtink currently serves as the managing director of McDonald's Netherlands. She…

Why White Castle owns the night with late, 24/7 hours

by Mandy Wolf Detwiler — Editor, Connect Media

White Castle turns to Night Castle late at night. With restaurants open until 1 a.m. or later, the brand has become an oasis for late-night Cravers.

Bright Penny Brewing Co. pairs signature craft beer with pizza

In this episode of the Pizza Marketplace Podcast, host Mandy Detwiler, editor of Pizza Marketplace, chats with Tory Williams, general manager of Bright Penny…

4th annual Pizza Leadership Virtual Summit to offer advice, tips to pizzeria operators

by Mandy Wolf Detwiler — Editor, Connect Media

The Pizza Leadership Virtual Summit will take place July 30 and will feature a keynote address with the president and CEO of Donatos Pizza and a variety of…

Wendy's CEO leaving for The Hershey Company

July 8, 2025

Wendy's President and CEO Kirk Tanner is leaving the company to take over the reins as president and CEO of The Hershey Company effective July 18, 2025. He has…

Is labor shortage the new normal? How QSR leaders can adjust to demographic realities

by John Dorer — CEO, eb3.work

The restaurant industry is facing a severe and growing labor shortage due to retiring workers and pandemic-related staff reductions, necessitating a…

Yum Brands promotes Chris Turner to CEO

June 17, 2025

Yum Brands has promoted its chief financial and franchise officer to CEO effective Oct. 1, 2025, according to a press release.

Former Raising Cane's exec named COO of Smalls Sliders

June 16, 2025

Smalls Sliders, a cheeseburger slider concept, has named Clint Penfield as chief operating officer. He brings more than two decades of experience from Raising…

Taco John's taps Jackie Secor as COO

June 11, 2025

Mexican QSR Taco John's has appointed Jackie Secor as its COO. Secor has more than 25 years of experience leading high-performing teams and driving strategic…

Jack in the Box taps Dawn Hooper as CFO

June 5, 2025

Jack in the Box has permanently brought on Dawn Hooper as its CFO. Hooper previously served as interim principal financial offer for the brand from Aug. 202…

From Florida favorite to franchise frontier: The rise of Cannoli Kitchen Pizza

by Mandy Wolf Detwiler — Editor, Connect Media

Cannoli Kitchen Pizza, a quick-service Italian restaurant that began as a beloved mom-and-pop pizzeria in Boca Raton, is now expanding nationwide through…

LV Petroleum bets on late-night cravings with Checkers & Rally's franchise

by Mandy Wolf Detwiler — Editor, Connect Media

May 16, 2025

LV Petroleum, led by Jeanette Davis, has introduced a new Checkers & Rally's franchise to Las Vegas, marking a significant step in their ambitious QSR…