Webinar: Order accuracy as the next loyalty battleground

by Valerie Gritton

In this “Accuracy is the New Loyalty” webinar, Star Micronics’ Craig Kaliebe discusses how labeling, smart scales and other verification tools help operators…

The restaurant of tomorrow takes center stage at #QSRNext 2026

by Valerie Gritton

#QSRNext 2026 will bring together restaurant executives and industry leaders to explore the forces reshaping quick service, including AI, drive-thru…

New SNAP bill puts restaurant meals program in spotlight

by Valerie Gritton

A new House bill would eliminate the ability of certain SNAP recipients to use their benefits to purchase prepared meals at restaurants, putting a relatively…

QSR's bet big on beverages

by Valerie Gritton

Beverages have moved from being a supporting menu category to a traffic-driving battleground, and the past three months show how quick service restaurants are…

Why QSRs are betting on the Sun Belt

by Valerie Gritton

Restaurant growth continues to concentrate across the Sun Belt, where population growth, development and shifting consumer demographics are creating new…

Fast Casual Executive Summit preview: Learn how a unified guest view spurs big rewards

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Fast casual brands can break down the walls between tech systems to craft a unified customer view that can drive an immediate return-on-investment. Learn how…

Jason's Deli, Omnirev leaders talk guest data, AI for driving repeat catering business

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

AI and guest data can drive retention and turn guest data into revenue. Learn how during a panel talk at the Restaurant Catering Workshop, taking place Oct.

Accuracy is the new loyalty: How smart labeling protects restaurant profits

by Mandy Wolf Detwiler — Editor, Connect Media

Star Micronics' upcoming webinar, "Accuracy Is the New Loyalty," will explore how integrating smart labeling with existing restaurant technology eliminates…

Shawarma Press, Chicken Salad Chick, Firehouse Subs execs to talk operational complexities at Fast Casual Executive Summit

by Mandy Wolf Detwiler — Editor, Connect Media

The upcoming "Complexity Killers" session at the Fast Casual Executive Summit will guide restaurant operators in auditing and streamlining their bloated tech…

GLP-1s and the new consumer reality: What the data really says

by Valerie Gritton

A new research report reveals GLP-1 adoption isn't static, men are an overlooked demographic and usage varies dramatically by restaurant — challenging chains…

Houston TX Hot Chicken, Manaha Fresh, Craveworthy show how to deliver like a pro

by Bradley Cooper — Editor, Connect Media

The Restaurant Catering Workshop will share how to manage the complexities of delivery.

Long John Silver's details fall menu strategy following strong sales growth

by Mandy Wolf Detwiler — Editor, Connect Media

Long John Silver's is launching a comfort-focused fall menu featuring hand-battered fried pickles and ongoing $6 value baskets while continuing to remodel and…

The next generation of QSRs part 4: Building the restaurant of the future

by Valerie Gritton

The restaurant of the future will recognize that technology and hospitality are not competing priorities, and that innovation isn’t the destination — the guest…

How Jollibee protects brand culture while expanding franchise operations

by Mandy Wolf Detwiler — Editor, Connect Media

Defying the industry's rapid-growth mentality, Jollibee is executing its North American franchise expansion through a highly selective, 90-day vetting process…

QSR closures reveal a shift from growth at all costs

by Valerie Gritton

As Wendy's closes underperforming restaurants, development data suggests the next phase of restaurant growth will be defined by stronger unit economics and…

The magic formula behind TCBY’s highest-grossing location

by Mandy Wolf Detwiler — Editor, Connect Media

A Dallas-based franchisee has maintained TCBY’s highest-grossing location for over two decades by leveraging strong corporate systems, a unique drive-thru…

The next generation of QSRs part 3: Why operational excellence is the modern competitive advantage

by Valerie Gritton

As restaurants move beyond competing primarily on value and marketing, operational excellence is emerging as the next major battleground for growth. Major QSR…

Restaurant catering doesn't need more tech. It needs better tech

Catering companies have plenty of tech options. The key is selecting the right ones for maximum efficiency.

Cyclospora not an easy trace, says supply chain expert

by Valerie Gritton

As the largest Cyclospora outbreak in U.S. history continues to unfold, restaurant operators are once again facing the reputational fallout of a food safety…

How to deliver fast casual quality at 'QSR speeds'

by Bradley Cooper — Editor, Connect Media

Customers expect QSR speeds with fast casual quality. A panel at the Fast Casual Executive Summit will share how restaurants can keep up.