Features
How and why restaurant leaders are serving up AI in operations
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
AI is fast becoming ubiquitous in the restaurant environment, helping to streamline tasks, train employees and deliver a more rewarding customer experience.
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Swig, HTeaO, Everbowl, Vicious Biscuit leaders share tips for building a tech roadmap
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Mapping out a tech roadmap was a panel topic at the Restaurant Franchising & Innovation Summit, held in Myrtle Beach, South Carolina. It was sponsored by Crisp.
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Twisted: How Pretzelmaker's partnership with Great Wolf Lodge increases sales, brand awareness
by Mandy Wolf Detwiler — Editor, Networld Media Group
Pretzelmaker has several non-traditional units in Great Wolf Lodge retreats, appealing to the young and old alike. The brand's partnership is designed to…
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Restaurant leaders share why AI, data, emotional intelligence are keys to franchise success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
When it comes to growing and sustaining a successful franchise, brands would do well to tap AI to drive expansion, leverage emotional intelligence to drive…
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Jollibee North America president says company is ready for next-level growth
by Mandy Wolf Detwiler — Editor, Networld Media Group
At the Restaurant Franchising & Innovation Summit in Myrtle Beach, Maribeth dela Cruz, president North America for QSR chicken brand Jollibee, said the brand…
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Wisconsin's root beer baroness: How Deanne Wells' A&W Restaurants thrive in small towns
by Mandy Wolf Detwiler — Editor, Networld Media Group
Deanne Wells has six A&W units in smalls towns in Wisconsin. She's paving the way for small-town franchisees to live and work in their respective communities.
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How to dominate restaurant data
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
A panel at the Restaurant Franchising & Innovation Summit will discuss how to use data to drive growth and profitability.
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Krystal building on legacy with new prototype
by Mandy Wolf Detwiler — Editor, Networld Media Group
Krystal is building on its legacy by remodeling six restaurants in Georgia with the brand's new prototype designed to bring in new and returning customers.
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Do you know what part of your marketing spend is actually working?
by Mandy Wolf Detwiler — Editor, Networld Media Group
A panel at the Restaurant Franchising & Innovation Summit in Myrtle Beach will look at how brands are wasting their marketing money and how to get the most out…
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Can Jollibee out-cluck Popeyes, Chick-fil-A?
by Cherryh Cansler — Editor, FastCasual.com
Maribeth Dela Cruz will discuss how she plans to compete with the biggest chicken chains in North America, during her keynote, "Bringing Joy to North America…
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Convenience, consistency, connection: Keys to restaurant profit revealed
by Mandy Wolf Detwiler — Editor, Networld Media Group
Restaurant operators will learn how to improve profits through the guest experience at the Restaurant Franchising and Innovation Summit in Myrtle Beach, South…
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Wetzel’s Pretzels head of development: Snacking’s here to stay
by Mandy Wolf Detwiler — Editor, Networld Media Group
Wetzel's Pretzels is experiencing record growth outside of malls, emphasizing high-traffic spots and food trucks. The brand is focusing on both domestic and…
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Using customer data to boost loyalty
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
A panel at the upcoming Restaurant & Innovation Summit in Myrtle Beach, South Carolina from March 11 to 13 will examine how restaurants can leverage data to…
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Restaurant, tech experts share AI, automation, dining experience predictions for 2025
by Mandy Wolf Detwiler — Editor, Networld Media Group
Tech and restaurant pros share predictions for what's to come in AI, dining experiences and automation technology in 2025.
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Why voice interaction is the future of self-service
by Daniel Brown — Editor, Networld Media Group
Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami…
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Pizza Marketplace's Top 100 Movers & Shakers nomination deadline extended
by Mandy Wolf Detwiler — Editor, Networld Media Group
The deadline to enter Pizza Marketplace's Top 100 Movers & Shakers List has been extended to Jan. 24.
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Restaurant professionals make predictions for New Year 2025
by Mandy Wolf Detwiler — Editor, Networld Media Group
Restaurants will face a number of challenges in the new year. We talked to restaurant professionals to learn what's shaping 2025.
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Steven King's SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry
by Daniel Brown — Editor, Networld Media Group
Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial…
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Top 5 Restaurant Operator Podcasts in 2024
by Mandy Wolf Detwiler — Editor, Networld Media Group
Here are the top 5 Restaurant Operator Podcasts for 2024.
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Voice AI leads AI race, bringing opportunities, challenges
by Daniel Brown — Editor, Networld Media Group
At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…
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