Features
Speaker Spotlight: Troy Hooper, Pepper Lunch CEO
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Troy Hooper, CEO of Pepper Lunch, shares a look at his career, his achievements and industry trends ahead of his appearance at Fast Casual Executive Summit…
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How to keep profits high under pressure
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Struggling with high restaurant costs? A panel at the Fast Casual Executive Summit will offer tips on how to maintain profitability.
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Great American Cookies, Marble Slab Creamery unify digital experience with new co-branded loyalty app
by Mandy Wolf Detwiler — Editor, Networld Media Group
Great American Cookies and Marble Slab Creamery launched a new co-branded loyalty app, unifying their digital experience and streamlining ordering for…
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From Florida favorite to franchise frontier: The rise of Cannoli Kitchen Pizza
by Mandy Wolf Detwiler — Editor, Networld Media Group
Cannoli Kitchen Pizza, a quick-service Italian restaurant that began as a beloved mom-and-pop pizzeria in Boca Raton, is now expanding nationwide through…
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The dough must go on: How Kyle McPhee built a 16-store Papa Murphy's franchise
by Mandy Wolf Detwiler — Editor, Networld Media Group
Kyle McPhee rose from a teenage prep worker to the owner of 16 Papa Murphy's franchises by revitalizing struggling stores while focusing on customer service…
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Dishing out local store marketing secrets for restaurants
by Mandy Wolf Detwiler — Editor, Networld Media Group
Hoping to build a loyal customer base in their neighborhoods, restaurant owners can learn actionable local store marketing tactics at the upcoming Restaurant…
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Dave's Hot Chicken named Fast Casual's 2025 top brand
by Cherryh Cansler — Editor, FastCasual.com
The Los Angeles brand launched in 2018 and has grown to over 300 locations. It won the Top 100 two years ago, making it the second brand in history to earn the…
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Beyond the burrito: How Taco John's 'People First' approach drives success
by Mandy Wolf Detwiler — Editor, Networld Media Group
Taco John's emphasizes a "Putting People First" philosophy to combat employee turnover by investing in its corporate leadership, supporting franchisees and…
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Beyond the counter: How kiosks are revolutionizing the fast food experience
by Sandra Carpenter — Editor, Networld Media Group
Learn how self-service kiosk preference is pushing QSRs and fast casual to prioritize personalized, engaging digital experiences to boost loyalty and revenue.
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What to do with all this data?
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
What do you do with all that data as a restaurant? The Restaurant Marketing Workshop held from June 2 to 3 in Indianapolis, Indiana plans to tackle that…
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Eggs Up Grill, Hot Palette Holdings, Jeff's Bagel Run execs talk leadership skills
by Mandy Wolf Detwiler — Editor, Networld Media Group
Leaders from Eggs Up Grill, Jeff's Bagel Run and Hot Palette Holdings discussed leadership skills at the Restaurant Franchising and Innovation Summit in Myrtle…
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Brooklyn Dumpling Shop, Perkins, Bun Mee, Keke's leaders share franchising success insight
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
What it takes to succeed in franchising was the focus of a panel talk at the recent Restaurant Franchising & Innovation Summit.
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Salad House, Barcelona Restaurant Group, Knuckies Hoagies execs talk tech, talent acquisition, retention
by Mandy Wolf Detwiler — Editor, Networld Media Group
A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining…
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Mountain Mike's Pizza takes top honors at Pizza Marketplace's Top 100 Movers & Shakers 2025 event
by Mandy Wolf Detwiler — Editor, Networld Media Group
Mountain Mike's Pizza took home the top honor at Pizza Marketplace's top brand of 2025. Cicis Pizza won a special award from Xrobotics, and David McKillips was…
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How and why restaurant leaders are serving up AI in operations
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
AI is fast becoming ubiquitous in the restaurant environment, helping to streamline tasks, train employees and deliver a more rewarding customer experience.
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Swig, HTeaO, Everbowl, Vicious Biscuit leaders share tips for building a tech roadmap
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Mapping out a tech roadmap was a panel topic at the Restaurant Franchising & Innovation Summit, held in Myrtle Beach, South Carolina. It was sponsored by Crisp.
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Twisted: How Pretzelmaker's partnership with Great Wolf Lodge increases sales, brand awareness
by Mandy Wolf Detwiler — Editor, Networld Media Group
Pretzelmaker has several non-traditional units in Great Wolf Lodge retreats, appealing to the young and old alike. The brand's partnership is designed to…
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Restaurant leaders share why AI, data, emotional intelligence are keys to franchise success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
When it comes to growing and sustaining a successful franchise, brands would do well to tap AI to drive expansion, leverage emotional intelligence to drive…
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Jollibee North America president says company is ready for next-level growth
by Mandy Wolf Detwiler — Editor, Networld Media Group
At the Restaurant Franchising & Innovation Summit in Myrtle Beach, Maribeth dela Cruz, president North America for QSR chicken brand Jollibee, said the brand…
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Wisconsin's root beer baroness: How Deanne Wells' A&W Restaurants thrive in small towns
by Mandy Wolf Detwiler — Editor, Networld Media Group
Deanne Wells has six A&W units in smalls towns in Wisconsin. She's paving the way for small-town franchisees to live and work in their respective communities.
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