Features
What to do with all this data?
by Bradley Cooper — Editor, Connect Media
What do you do with all that data as a restaurant? The Restaurant Marketing Workshop held from June 2 to 3 in Indianapolis, Indiana plans to tackle that…
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Eggs Up Grill, Hot Palette Holdings, Jeff's Bagel Run execs talk leadership skills
by Mandy Wolf Detwiler — Editor, Connect Media
Leaders from Eggs Up Grill, Jeff's Bagel Run and Hot Palette Holdings discussed leadership skills at the Restaurant Franchising and Innovation Summit in Myrtle…
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Brooklyn Dumpling Shop, Perkins, Bun Mee, Keke's leaders share franchising success insight
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
What it takes to succeed in franchising was the focus of a panel talk at the recent Restaurant Franchising & Innovation Summit.
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Salad House, Barcelona Restaurant Group, Knuckies Hoagies execs talk tech, talent acquisition, retention
by Mandy Wolf Detwiler — Editor, Connect Media
A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining…
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Mountain Mike's Pizza takes top honors at Pizza Marketplace's Top 100 Movers & Shakers 2025 event
by Mandy Wolf Detwiler — Editor, Connect Media
Mountain Mike's Pizza took home the top honor at Pizza Marketplace's top brand of 2025. Cicis Pizza won a special award from Xrobotics, and David McKillips was…
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How and why restaurant leaders are serving up AI in operations
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
AI is fast becoming ubiquitous in the restaurant environment, helping to streamline tasks, train employees and deliver a more rewarding customer experience.
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Swig, HTeaO, Everbowl, Vicious Biscuit leaders share tips for building a tech roadmap
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Mapping out a tech roadmap was a panel topic at the Restaurant Franchising & Innovation Summit, held in Myrtle Beach, South Carolina. It was sponsored by Crisp.
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Twisted: How Pretzelmaker's partnership with Great Wolf Lodge increases sales, brand awareness
by Mandy Wolf Detwiler — Editor, Connect Media
Pretzelmaker has several non-traditional units in Great Wolf Lodge retreats, appealing to the young and old alike. The brand's partnership is designed to…
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Restaurant leaders share why AI, data, emotional intelligence are keys to franchise success
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
When it comes to growing and sustaining a successful franchise, brands would do well to tap AI to drive expansion, leverage emotional intelligence to drive…
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Jollibee North America president says company is ready for next-level growth
by Mandy Wolf Detwiler — Editor, Connect Media
At the Restaurant Franchising & Innovation Summit in Myrtle Beach, Maribeth dela Cruz, president North America for QSR chicken brand Jollibee, said the brand…
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Wisconsin's root beer baroness: How Deanne Wells' A&W Restaurants thrive in small towns
by Mandy Wolf Detwiler — Editor, Connect Media
Deanne Wells has six A&W units in smalls towns in Wisconsin. She's paving the way for small-town franchisees to live and work in their respective communities.
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How to dominate restaurant data
by Bradley Cooper — Editor, Connect Media
A panel at the Restaurant Franchising & Innovation Summit will discuss how to use data to drive growth and profitability.
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Krystal building on legacy with new prototype
by Mandy Wolf Detwiler — Editor, Connect Media
Krystal is building on its legacy by remodeling six restaurants in Georgia with the brand's new prototype designed to bring in new and returning customers.
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Do you know what part of your marketing spend is actually working?
by Mandy Wolf Detwiler — Editor, Connect Media
A panel at the Restaurant Franchising & Innovation Summit in Myrtle Beach will look at how brands are wasting their marketing money and how to get the most out…
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Can Jollibee out-cluck Popeyes, Chick-fil-A?
by Cherryh Cansler — Publisher, FastCasual.com
Maribeth Dela Cruz will discuss how she plans to compete with the biggest chicken chains in North America, during her keynote, "Bringing Joy to North America…
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Convenience, consistency, connection: Keys to restaurant profit revealed
by Mandy Wolf Detwiler — Editor, Connect Media
Restaurant operators will learn how to improve profits through the guest experience at the Restaurant Franchising and Innovation Summit in Myrtle Beach, South…
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Wetzel’s Pretzels head of development: Snacking’s here to stay
by Mandy Wolf Detwiler — Editor, Connect Media
Wetzel's Pretzels is experiencing record growth outside of malls, emphasizing high-traffic spots and food trucks. The brand is focusing on both domestic and…
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Using customer data to boost loyalty
by Bradley Cooper — Editor, Connect Media
A panel at the upcoming Restaurant & Innovation Summit in Myrtle Beach, South Carolina from March 11 to 13 will examine how restaurants can leverage data to…
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Restaurant, tech experts share AI, automation, dining experience predictions for 2025
by Mandy Wolf Detwiler — Editor, Connect Media
Tech and restaurant pros share predictions for what's to come in AI, dining experiences and automation technology in 2025.
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Why voice interaction is the future of self-service
by Daniel Brown — Editor, Networld Media Group
Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami…
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