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Features

More than a post: Turning influencers into content engines for your restaurant

by Mandy Wolf Detwiler — Editor, Connect Media

At the Restaurant Franchising and Innovation Summit, marketing experts discussed the evolution of influencer marketing from a secondary tactic into a core…

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Blaze Pizza, Farmer Boys, Mike's Red Tacos, HigherMe experts discuss recruitment, retention

by Mandy Wolf Detwiler — Editor, Connect Media

Industry experts at the Restaurant Franchising & Innovation Summit emphasized that sustainable restaurant profitability and successful scaling depend on…

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Meet the Top 30 Movers & Shakers: Restaurant Marketing

by Cherryh Cansler — Publisher, FastCasual.com

We’re proud to honor the 2026 Restaurant Marketing Top 30 Movers & Shakers, who will be recognized at the Restaurant Marketing Workshop on June 2–3 in Boston.

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How Flying Dolly’s is cooling down the Gulf Coast

by Mandy Wolf Detwiler — Editor, Connect Media

Flying Dolly’s is a community-focused boutique creamery that pairs nostalgic, artisanal ice cream with authentic New Orleans-style snoballs, leveraging a…

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Synergy in a slice: Inside the dual-concept model driving Hungry Howie’s Texas expansion

by Mandy Wolf Detwiler — Editor, Connect Media

Entrepreneur Jay Dhaliwal is leveraging a high-traffic "one-stop-shop" model in Fort Worth by operating a lean Hungry Howie’s franchise within a co-branded gas…

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Cicis Pizza takes No. 1 spot on Pizza Marketplace's 2026 Top 100 Movers & Shakers list

by Mandy Wolf Detwiler — Editor, Connect Media

Cicis Pizza took home the top honors as Pizza Marketplace's annual event in Las Vegas; Moto Pizza won a tech award from XRobotics and Pizza Nova's Domenic…

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Speaker Spotlight: Jay Jhun, senior director, loyalty and digital, Church's Texas Chicken

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Jay Jhun, senior director, loyalty and digital, at Church's Texas Chicken, shares insight on his career, achievements and industry trends ahead of his…

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Tips, advice for selecting the right franchise location

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The oldest, and most known, saying when it comes to real estate is location, location, location. It holds true when it comes to restaurant franchising success.

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The Pop's Beef legacy: How Frankie Radochonski joined the family grill

by Mandy Wolf Detwiler — Editor, Connect Media

After sharpening his skills at another sandwich chain, Frankie Radochonski returned to his roots to evolve from a general manager into a successful multi-unit…

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Beyond the balance sheet: why the future of franchising is proactive, not passive

At the upcoming Restaurant Innovation and Franchising Summit, industry experts will share strategies for moving beyond passive bookkeeping to maximize…

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Rita’s Italian Ice & Frozen Custard heats up 2026 with $60K drive-thru incentive program

by Mandy Wolf Detwiler — Editor, Connect Media

Rita’s Italian Ice & Frozen Custard is launching an aggressive 2026 incentive program offering up to $60,000 in direct cash support to franchisees who open…

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Speaker Spotlight: Eddie Flores, co-founder L&L Hawaiian Barbecue, chairman of L&L Franchise, Inc.

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

In his RFIS keynote Eddie Flores will share "unconventional" strategies that led L&L Hawaiian Barbecuse to eight consecutive #1 Asian food franchise rankings.

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Speaker Spotlight: Seth Larsen, CDO, Cheba Hut Toasted Subs

by Bradley Cooper — Editor, Connect Media

Seth Larsen, CDO of Cheba Hut Toasted Subs talks about how stays ahead of the competition while having a blast in today's speaker spotlight.

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1B served: Why Potato Olé is the side dish that built an empire

by Mandy Wolf Detwiler — Editor, Connect Media

Taco John’s corporate Chef Brad Bergaus explores the history, sensory science and enduring cult status of Potato Olés, a signature spiced-potato side dish that…

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How top franchise brands turn culture into direct profitability

by Mandy Wolf Detwiler — Editor, Connect Media

Industry leaders will gather at the Restaurant Franchising and Innovation Summit to share actionable strategies for transforming workplace culture and…

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Pan pizza returns to Papa Johns; brand says they got it right this time

by Mandy Wolf Detwiler — Editor, Connect Media

After years of development, Papa Johns is relaunching its pan pizza with a refined recipe featuring a garlic-Parmesan crust and a six-cheese blend, supported…

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Optimizing off-premise orders

by Bradley Cooper — Editor, Connect Media

In a session at the Restaurant Franchising & Innovation Summit held in San Diego, California from March 16 to 18, restaurant veterans will chat about how to…

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4 ways to freshen up your QSR

by Mandy Wolf Detwiler — Editor, Connect Media

QSR operators can freshen their brand by moving away from muted design trends toward vibrant, brand-aligned colors, upgrading flooring with luxury vinyl and…

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Speaker Spotlight: Troy Hooper, CEO, Hot Palette America - Pepper Lunch

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Troy Hooper, CEO of Hot Palette America - Pepper Lunch, shares a look at his career, his achievements and industry trends ahead of his appearance at the…

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Restaurant leaders share tips for driving growth, innovating when franchising

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

At the upcoming Restaurant Franchising & Innovation Summit, top restaurant executives will share how they’re scaling smarter and growing faster through bold…

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