Restaurants adapt to short, long-term impact of COVID-19

by Fast Casual

The short-term impacts of COVID-19 have been tremendous on restaurant customer behavior. Luckily, restaurants have adopted many tactics to handle both the…

Boosting QSR orders via AI-based personalization

It might be called "artificial" intelligence, but the connections AI enables with QSR customers are not just real, but real revenue-drivers.

WARN Act warnings re: QSR COVID-19 layoffs

By Lindsey Conrad Kennedy and Brittany Stepp/ Attorneys with Eckert Seamans Cherin & Mellott, LLC

The big bonuses of building better benefits for QSR employees

That old notion that you only get out of something what you put into it applies equally well to QSR employees, as Checkers & Rally's discovered through recent…

Dunkin's big eGift card win: A lesson for sales-seeking QSRs

by Brett Narlinger — Senior Vice President, Global Commece, Blackhawk Network

QSRs need to get on the E-train, as in eGifts. Dunkin' recently launched a campaign around this kind of product with tremendous success that spilled over into…

QSRs' techy future: It's all about ASMAC

by Amit Jain — Lead - PR & Communications, Manthan

Do you know what ASMAC means to your QSR?

Hands off! 7 contact-free ways to keep QSR customers close

by Kiera Blessing — Content Specialist, Paytronix

Increasingly, as this pandemic continues, QSRs seeking to keep customers must also figure out how to keep those diners at arm's length. Here are six ways…

Pay, right away, a key plus for QSR delivery drivers

by Steve Barha — Founder, Instant Financial

A lot of QSRs are now thinking about deploying their own delivery drivers as online ordering and delivery intensify, and the third-party delivery landscape…

How self-service can make restaurants omnichannel retailers

by Ben Wheeler — President, KioskGUY.COM

Fully opted-in loyal restaurant customers would jump at the chance to get their order started long before they wait to get to a speaker box. Self-service…

'Don't stand so close to me': How fast food can thrive without lines

by Kevin Grauman — CEO, QLess, Inc

Lines were always a fact of life at great QSR brands -- the operative word there being "were." The pandemic has ushered in the need for fast food restaurants…

10 reasons Fast Casual's Top 100 will be 'the virtual event of the year'

by Cherryh Cansler — Publisher, FastCasual.com

The 2020 Fast Casual Top 100 winners will be revealed during a live, virtual gala May 15.

Track these 4 website stats to perk up profits

by Peter Ruchti

Mine the data in these four key website indicators to get the vital operational insights needed to deliver optimal business returns for your QSR.

3 branding experts weigh in on QSR bond-building, mid-pandemic

by Martha Lucius — Restaurant Strategist, marthalucius.com

Customer connection has perhaps never been as key to brand survival as it is now. Here, three experts specializing in this form of communication give their…

6 QSR business-boosting online options

by Peter Ruchti

Your website can be your QSR's best friend as the days of restrictions from the pandemic roll on. Here are 6 ways some of our company's restaurant clients are…

5 ways QSRs can build a bridge to the 'other side' of COVID-19

by Jimmy Oliva — CEO, Ordereze

Amidst the COVID-19 pandemic, the name of the game is sustaining business for many, if not most, QSR operators. Here are five ways to build your bridge to the…

RFIS 2020 Sponsor Preview: Attentive

by Cherryh Cansler — Publisher, FastCasual.com

Attentive is a personalized mobile messaging platform for innovative businesses that can quickly become a Top 3 revenue channel.

RFIS 2020 Sponsor Preview: Decision Logic

by Cherryh Cansler — Publisher, FastCasual.com

When experienced restaurant operators joined forces with expert technologists to form a comprehensive back-office platform, Decision Logic came to the industry.

Why dark kitchens can be bright business moves for QSRs

by Syd Bishop — Content Specialist, QSR Automations

Dark kitchens — a.k.a. virtual, ghost or cloud kitchens — are becoming the new little darling of the restaurant industry. Here are some guidelines on how to…

RFIS 2020 Sponsor Preview: Vert

by Cherryh Cansler — Publisher, FastCasual.com

Vert Digital is an independent full-stack digital shop on the east coast with a team of 35, serving Fortune 1000 calibre consumer-brands like First Watch…

How QSRs can create ad formulas that change consumer behavior

by Antonio Tomarchio — Founder and CEO, Cuebiq

Determining whether your marketing is actually motivating QSR visits has always been a bit of a muddled mess. But improved AI-powered algorithms can now…