Restaurant tech: 1 change = dozens more

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Making the leap to restaurant tech of just about any kind is not a 1+1=2 proposition. Rather, any addition of tech -- particularly one that replaces a human…

5 potential money siphons hiding in your QSR's MDA

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

Master Distribution Agreements or MDAs are a vital part of every QSRs day-to-day functioning, but they also often carry terms that may cause operators to…

The data differences that put QSR customer engagement on steroids

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Though the basic dynamics of the dining experience are pretty much the same as they've always been, any competitive QSR brand today knows data is the…

Dunkin' loses its 'donuts': A move that says alot about coffee market today

by S.A. Whitehead — Food Editor, Net World Media Group

Call it a sign of our ever-quickening time-challenged lives or maybe even a symbol that the ever-widening American public is changing its eating habits, but…

Training the trainers: Jersey Mike's, Chipotle, others discuss training 'trade secrets'

by Cherryh Cansler — Publisher, FastCasual.com

Executives from Chipotle, Jersey Mike's, Holler & Dash and Rise Biscuits Donuts will weigh in on how and when to upgrade training methods.

The restaurant labor solution staring us in the face: Older adults

by Matt MacInnis — Founder & CEO, Inkling

Baby boomers — who some may now refer to as older adults in the 55- to 72-year-old age range — offer restaurant brands a solution to the industry's current…

QSR website access suits surge: Are you prepared?

California employment litigation attorney, Brian E. Cole II sees website accessability lawsuits soaring, often with QSR brands in the defendant's slot. In this…

Scoring big with QSR customers this pro football season

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

With week No. 1 of the current professional football season in the rearview mirror, QSR operators must have an action plan for capturing American football…

Delivery driver crime: The restaurant industry problem nobody talks about

by S.A. Whitehead — Food Editor, Net World Media Group

With restaurant online ordering expected to reach $365 billion by 2030, it's little wonder delivery driver is one of the hottest jobs around. But there's a…

QSR operators' digital signage life extension planner

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Digital signage is almost daily becoming more affordable and functional, but the fact remains that it's still a costly part of the QSR business. The good news…

Poke, salads, southern cookin' on tap for Fast Casual Executive Summit Perfect Pitch

by Cherryh Cansler — Publisher, FastCasual.com

Meet three innovative start-up restaurant concepts during this year's Fast Casual Executive Summit in Seattle.

Don't let the straws break a QSR operator's back: Prepare now for a plastics-free world

Non-biodegradable plastic is everywhere and that's a big problem that has the QSR sector abuzz with how to transition out of their disposable plastics. But…

QSR revenue source with many happy returns: Tapping into office-based networks

Reliable revenue is the name of the game in creating stability in the highly competitive QSR sector. Fortunately, one of the best sources of regular business…

The QSR Delivery Decision: 5 factors to know before you hit the road

The road can be paved with gold for QSRs who successfully implement food delivery. But the key word there is "successfully." Before you take your brand on a…

QSR money-saver: The overlooked elements of distributor audits

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

In an analysis of distributor and vendor invoices, 35 percent were found to have errors. That's money you're leaving on the table. Here are some ideas on how…

The digital signage trifecta: 3 key pre-deployment decisions

Three key considerations you must know before you go headlong into your new or next digital signage solution.

2 ways to 'lengthen' loyalty without cutting into your bottom line

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Mirus' Dave Bennett highlights what you and your brand can do to maximize the benefits of your loyalty program.

QSR discrimination, harassment claims prevention: 5 steps QSR leaders should take

The restaurant industry and its workers are the subject of more sexual harassment claims than any other industry, according to a recent Harvard Business Review…

Summer LTOs: 5 guiding principles to count on

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

We're in the thick of it when it comes to summer heat, so QSR customers are seeking the big chill in their food and drink. That, in combination with the…

McDonald's Cyclospora issues highlight field-to-plate food handling challenges

by Betsy Craig — pres, menutrinfo.com

Two facts stand out from the cases of cyclospora infection being traced so far to some McDonald's salads and Del Monte vegetable trays: The parasite hangs out…