The many operational options mobile food safety software offers QSRs

by Terry Dolan — Head of Solutions, WorldAPP

Mobile food safety software can provide QSRs an array of other operational benefits, including everything from increased accountability to overall operational…

Growing greater QSR engagement? All you have to do is ask

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Customer insight makes the restaurant world go 'round because it gives QSRs a critical competitive advantage. And while many brand leaders may think they have…

From pickle slush to nightmare burgers: Former 'Simpson's' writer names best, worst fast food of 2018

by S.A. Whitehead — Food Editor, Net World Media Group

Bill Oakley, the writer behind "The Simpson's" episode featuring "steamed ham" sandwiches, has capped off his first year as a "fast food reviewer" with awards…

3 guides to QSR growth in 2019

by Ray Reddy — CEO and Co-Founder, Ritual

QSRs are doing quite well, thank you. But as we all know, staying on top is not a one-and-done thing. To keep the momentum building in the year ahead, heed…

QSR leaders: Do you really know what's happening inside your supply chain?

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

It's said, you never know if you don't look. Unfortunately, many QSR operators have turned a 'blind eye' toward their supply chains under the assumption that…

Great guest engagement: Ask and ye shall receive

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Customer insight makes the restaurant world go 'round because it gives QSR brands a critical competitive advantage. And while many brand leaders may think…

5 tips to punch up December profits

by Ray Reddy — CEO and Co-Founder, Ritual

End-of-year holidays can actually be a drag on some restaurant brands that suffer sales at the expense of overly busy and under-funded regular customers. Try…

Brand strength: CEO says it's NOT in the numbers

What makes a brand a powerful force in a crowded QSR field? While the assumption in the restaurant industry has always been that the really strong brands are…

3 tripwires to accurate QSR mobile/e-club campaign measurement

by Brad Rukstales — CEO, Cogensia

The idea behind e-clubs is to help brands drive sales by turning the customer experience into something more personal. But how do you know if your e-club is…

QSR brands suffer mightily from old, unintegrated tech

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

As the business world catapults ahead — courtesy of all kinds of new technology — the restaurant industry is still suffering significantly from old systems…

Too much tech? Untangling digital inconsistency at your QSR

by Sif Rai — CMO, QikServe

It's undeniable that technology has the capability to transform the fortunes of your brand. But can too much tech be a bad thing? Of course it can, but this…

QSR operational excellence: 5 steps to put your brand's 'pedal to the metal'

by Terry Dolan — Head of Solutions, WorldAPP

The route to a well-oiled operational machine for your QSR is through data that is captured from, and shared with, all systems and processes simultaneously.

Making Facebook 'Recommendations' work for your QSR

by Taylor Kamnetz — content marketing manager, ReviewPush

When Facebook "put the stars out" of its reviews there was a lot of balking from brands who feared the consequences of losing the well-established former…

'Let's do lunch': Pullin' in midday customers when they're pulling back on spending

by Ray Reddy — CEO and Co-Founder, Ritual

Slow restaurants sales are one of the contributors to overall less-than-anticipated retail sales activity in September, but that doesn't have to affect your…

When the party's over: How to terminate a lease

Terminating your store's lease is naturally not something landlords view favorably, since an empty unit never generates any income, but sometimes it has to be…

Restaurant tech: 1 change = dozens more

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Making the leap to restaurant tech of just about any kind is not a 1+1=2 proposition. Rather, any addition of tech -- particularly one that replaces a human…

5 potential money siphons hiding in your QSR's MDA

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

Master Distribution Agreements or MDAs are a vital part of every QSRs day-to-day functioning, but they also often carry terms that may cause operators to…

The data differences that put QSR customer engagement on steroids

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Though the basic dynamics of the dining experience are pretty much the same as they've always been, any competitive QSR brand today knows data is the…

Dunkin' loses its 'donuts': A move that says alot about coffee market today

by S.A. Whitehead — Food Editor, Net World Media Group

Call it a sign of our ever-quickening time-challenged lives or maybe even a symbol that the ever-widening American public is changing its eating habits, but…

Training the trainers: Jersey Mike's, Chipotle, others discuss training 'trade secrets'

by Cherryh Cansler — Editor, FastCasual.com

Executives from Chipotle, Jersey Mike's, Holler & Dash and Rise Biscuits Donuts will weigh in on how and when to upgrade training methods.