The Net Promotor Motor

by Janet Eden-Harris — CMO & SVP Strategy, Market Force

Restaurant owners and executives are constantly looking for the biggest bang for their buck when it comes to spreading the word about their restaurant. Getting…

People are getting exciting about mobile payments -- again

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

For the past four or five years, we have been hearing about the exciting new world of wireless payments. For the most part, the discussion has been centered…

How Domino's, Shake Shake used 'quality' to galvanize brands

by Melissa Abbott — Director, Culinary Insights, The Hartman Group, Inc

We know the place, or know of such a place. The quaint restaurant, locally owned by a couple; she's the chef, he runs the front. Menus are handwritten and…

Social media Part 3: Make it stick with a 3M approach

by Lori Walderich — CMO, Top That! Pizza

In this series to date, I've covered the consumer side of social media — who's using it and how. In this final installment, I'm going to turn the tables and…

What’s the worst that could happen?

Back door security is one of the most serious breaches and most often violated of all security policies, assuming that such a policy exists.

A gluten-free pizza contest? Yes, it does exist

by Betsy Craig — pres, menutrinfo.com

Recently, I shared with you that I had the pleasure of attending the Florida Restaurant and Lodging show in Orlando last month. My time in Orlando was spent…

Teaching product innovation at culinary schools

by Darrel Suderman — President, Food Technical Consulting

There is no better time to begin teaching food product innovation principles to culinary students than while they are still in school. They're opened minded…

Is it time to hire more employees?

by Scott Sharon — CEO, START

Earlier I wrote a couple blogs about the down economy and how to survive it. Recently I have been thinking about ways to take advantage of the our current…

Delivery driver dilemmas

Don't be afraid of the big, bad QR code

by Jon Sooy — VP Sales and Marketing, Golden Pacific Systems, Inc.

I don't see QR Codes fading into the realm of techno-gimmick anytime soon. A recent article in Print Solutions Magazine provides some compelling data that…

Clicks and cravings: How social media impacts food choices

by Melissa Abbott — Director, Culinary Insights, The Hartman Group, Inc

There is no debate that social media and digital technologies have altered U.S. consumers' shopping behaviors and purchase decisions for foods and beverages.

3 steps to successful seasonal hiring

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

Seasonal hiring strategy in three easy steps

Local marketing tip: Make a bad situation better

by Alicia Kelso — Editor, QSRWeb.com

A willingness to give away some free food, combined with an idea on how to make people's lives a little easier, can go a long way.

'Save As' is the new 'Print' Part 1

by Nate DaPore — President and CEO, PeopleMatter

What if I told you there was a secret HR weapon that could increase your overall efficiency, satisfaction and profit…and it wouldn’t cost you any arms, legs or…

It's about the possibilities

by Suzy Badaracco — President, Culinary Tides Inc

I was listening to an episode of This American Life on NPR when a particular segment struck me. The segment featured conversations between a writer and her…

Why credit card stystems will always be in scope

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

There is a growing trend in the retail industry for some merchants and technology providers to hope that someday the PCI standard will give guidance that says…

A hidden resource for restaurants

by Barry Klein — Marketing Directo, Go Roma

Lettuce Entertain You's expertise comes from its footprint in virtually every restaurant category and with nearly every type of menu.

Give customers what they want before the first order

by Rob Connelly

Knowing how your customer thinks is a vital part of any strategic business plan. This means understanding not only what drives decisions in the board room, but…

Discussing healthy trends

by Betsy Craig — pres, menutrinfo.com

Last week, I had the pleasure of being the main speaker and coordinator of two and a half hours of topics around a number of the current Healthy Trends facing…

Local builds scale

by Melissa Abbott — Director, Culinary Insights, The Hartman Group, Inc

The cultural appetite for all things local continues unabated. Of interest, the ability to source local products from highly fragmented producers dotting the…