Operations
The future of QSR design: Hygiene, Efficiency
Customers demand proper hygiene for QSRs. Sani answers this demand with wipes.
June 4, 2025 by Esperanza Carrion — Vice President & General Manager of Sani Professional, Sani Professional
The quick-service restaurant industry is evolving. Driven by rapid technological advancements, changing customer behaviors, and the effects of the pandemic, today's QSRs are not just places to grab a quick bite—they're carefully designed environments that prioritize efficiency, with equipment that helps serve and assist customers. Key factors reshaping this environment include a variety of digital devices, such as self-ordering kiosks and handheld POS systems, along with customers' heightened expectations around cleanliness. Adopting these innovations and addressing the growing consumer demand for visibly clean and well-maintained spaces are essential for maintaining a competitive edge.
Using self-order kiosks, restaurant mobile apps, and table-side QR codes, customers today are more in control of their ordering and payment experience than ever before. This shift offers a variety of operational advantages such as speed and labor savings, but it also introduces a new challenge: maintaining and cleaning additional customer and staff touchpoints. Modern consumers prioritize cleanliness in foodservice establishments, recognizing it as essential to their health and safety. Customers value visible reassurance that cleaning and sanitizing efforts are taking place, with cleanliness often serving as a decisive factor in choosing where to dine. A study has revealed that most diners prefer seeing cleaning activities take place in real time, with a significant majority favoring single-use wipes over the traditional rag-and-bucket method.
Sani Professional® answers this demand for ready-to-use, disposable wipes with an innovative line of foodservice wipe solutions:
Designed for versatility and ease of use, Sani Professional® Cleaning Multi-Surface Wipes effectively clean hard, non-porous surfaces such as digital devices, tables, and glass, leaving no streaks or residue behind. Unlike reusable rags that can spread contaminants across multiple surfaces, these single-use wipes offer a visibly cleaner and more hygienic solution. Their convenience and effectiveness appeal to both staff and customers, helping to elevate hygiene standards and reinforce a professional image.
For added "Peace of Mind," Sani Professional® Hands Instant Sanitizing Wipes can be conveniently placed near digital devices. Proven 99.99% effective in 15 seconds against top foodborne pathogens, these wipes outperform gels in removing dirt and soil from hands. Available in both individual packets and canisters, Sani Professional® Hands Instant Sanitizing Wipes provide a convenient and effective solution for maintaining cleanliness and hygiene on the go.
Sani Professional's line of No-Rinse Multi-Surface Sanitizing Wipes and Disinfecting Multi-Surface Wipes are ideal for the sanitation and disinfection of non-porous surfaces in the front and back of house. By keeping food contact and high-touch surfaces free from grime and harmful bacteria, these wipes help reduce the risk of illness transmission to both staff and customers.
With over 60 years of experience supporting the foodservice industry, Sani Professional® offers best-in-class solutions that are ideal for busy, fast-paced QSR environments. Sani Professional's portfolio of products was created with foodservice staff in mind, with an intuitive ready-to-use design and quick dispensing, color-coded packaging that offers convenience and requires little to no training before use. There's no mixing or measuring required, simply: Wipe. Toss. Done! ™ In an industry with high turnover rates and a large percentage of employees new to foodservice, streamlined processes that minimize the need for extensive training are invaluable.
As QSRs embrace the future, those that blend operational innovation with a strong focus on consumer confidence will be the ones to thrive. Sani Professional's team of experts, backed by extensive foodservice and food safety knowledge, is ready to collaborate with you to develop a customized sanitation plan that meets your operational needs and ensures customer loyalty. Reach out to a Sani Professional® representative today to discover how smart cleaning solutions can support the success and future of your QSR.
About Esperanza Carrion
Esperanza is the Vice President & General Manager of Sani Professional, the Food Safety Division of Professional Disposables International, Inc. (PDI), a global leader in infection prevention. With extensive experience in the food and beverage industry, she offers a wealth of expertise in food safety practices.
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