Ovation

How Great Restaurants Get Better - Guest Experience Management Platform

Ovation is a guest experience platform for multi-unit restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations. Thousands of restaurants, including leading brands like Dave's Hot Chicken, use Ovation to get more feedback, recover guests in real-time, and improve.

Kraft Heinz

Heinz Verified is a Kraft Heinz initiative designed to help independent operators grow their business. More than a quality seal, it’s a marketing platform and partnership that drives traffic, builds loyalty, and elevates the dining experience—proving that proudly serving Heinz isn’t just a choice, it’s a competitive advantage.

SMG

Delivering the future of Unified Experience Management®

SMG delivers the future of Unified Experience Management, turning BX, CX, and EX insights into real-time action through Ignite®, our AI-native platform, and a unique software with a service (SwaS) approach.