Boosting QSR app retention with machine learning

by Dario Sheikh — Head of Agency, Moloco

QSR brands struggle to retain app users after initial downloads, as traditional marketing focuses on installs rather than long-term engagement. Machine…

Starbucks appoints Brian Niccol as CEO, chairman

August 13, 2024

Starbucks has named Brian Niccol as chairman and CEO, replacing Laxman Narasimhan who has stepped down.

Domino's Pizza plans to pull out of Russia

August 22, 2023

Domino's Pizza plans to close all 142 restaurants in Russia, according to a CNN report.

Coffee outlook: Demand strong despite faltering consumer confidence

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Consumers still want to spend money on coffee, but some product preferences are changing and external macroeconomic factors are concerning.

Restaurant chains raise over $12M for minimum wage battle

October 3, 2022

Big food chains, including Chipotle Mexican Grill, Starbucks and McDonald's, have raised over $12 million dollars in efforts to reverse a California law that…

Starbucks taps PepsiCo veteran Laxman Narasimhan as CEO

September 2, 2022

Starbucks Coffee Co. has named Laxman Narasimhan CEO, effective Oct. 1, 2022, succeeding interim CEO Howard Schultz, the company announced in a press release.

Panda Express latest QSR ceasing Russian support

March 10, 2022

Panda Express is ceasing all corporate support to its three franchise locations in Russia in response to the Russian war against Ukraine.

Starbucks tops social media paid advertising

November 19, 2021

Starbucks' paid ad campaigns are the top paid share-of-voice, defined by the percentage of sponsored impressions on social media, according to a study by…

Chick-fil-A, Starbucks top teens' food picks

October 12, 2021

Chick-fil-A tops the list of food offerings loved by teens, according to the "Taking Stock With Teens" survey that polled 10,000 teenagers across 44 U.S.

Pumpkin spice boosting sales at Dunkin', Starbucks

September 3, 2021

It's officially September and that means pumpkin spice everything is back at QSRs and fast-casual restaurants. Both Starbucks and Dunkin' are enjoying an…

Digital marketing plays big role as QSRs 're-get' customers

Creative brand marketing, especially digital advertisements, will be among the most important promotional tools QSRs can leverage as consumers return to their…

Starbucks, Panera Bread, McDonald’s winning the digital game

November 12, 2020

Digital sales will make up over 50% of limited-service restaurants' business by 2025, according to a study by Incisiv, which also predicted that although…

Starbucks New Zealand owner buys Burger King New Zealand

October 20, 2020

Tahua Partners — which owns the Starbucks franchise in New Zealand — will buy Burger King New Zealand. Antares Restaurant Group currently owns the chain in the…

QSR coffee foot traffic: In need of a double-espresso?

by S.A. Whitehead — Food Editor, Net World Media Group

In the realm of coffee-centered concepts, Dunkin' and Starbucks reign supreme, but traffic is down at both locations. And that is despite the recent…

Starbucks, Subway, McDonald's expected to join Chinese digital currency pilot

April 24, 2020

(Updates with comment from Starbucks)

How the restaurant industry is staying the course during the pandemic

by S.A. Whitehead — Food Editor, Net World Media Group

As coronavirus is officially dubbed a pandemic by the World Health Organization, restaurant brands are doing their best to adapt.

American QSR customers enter their 'blue mood'

by S.A. Whitehead — Food Editor, Net World Media Group

What do purple food, an illegal South American bean and a funky blue fungus on corn have in common? According to Technomic, they're all proven, promising food…

HMSHost taps former Jamba, Starbucks exec as COO

March 2, 2020

HMSHost, a restaurateur known for operating in airports and motorways, has appointed industry veteran Joe Thornton as EVP and COO. He will oversee HMSHost…

Coronavirus' effect on supply chains: Potentially worse than 2002 SARS outbreak

While this morning the coronavirus has reportedly killed more than 2,100 and sickened more than 75,700, QSRs and other businesses are waiting and wondering how…

Chick-fil-A wins, QSRs win bigger in most-loved brands report

December 9, 2019

Chick-fil-A may sometimes have controversy, but they also have very devoted customers, as is evidenced in Savanta's Top 100 Most Loved US Eating Out Brands…