Andreas Suma is passionate about how technology and consumer behavior drive innovative customer experiences. He is instrumental in introducing new chat channels at Clickatell that change the way customers engage with brands. Having lived and worked in over 26 countries, today he focuses on core markets, including the US, Canada, Brazil, and Mexico, and works with large enterprises.
by Andreas Suma — SVP Commercial: Americas, Clickatell
SMS alerts and other SMS back-end technologies can help restaurants succeed by: utilizing messaging and notifications; integrating a back-end chatbot system…