Jim Knight
Jim Knight
Jim Knight is the Founder and CEO of Knight Speaker, as a thought leader, keynote speaker and 3x bestselling author on the topics of company culture, customer service, rock star leadership and employee engagement. With a music degree and a 21-year career as head of Training and Development for Hard Rock International, Jim now uses all of his experience and expertise, helping companies and individuals amp up their results with proven best practices and real impact. Jim Knight can be reached at www.KnightSpeaker.com.
Recent Contributions
How to surpass customer expectations, build brand advocates
by Jim Knight — Founder & CEO, Knight Speaker
Businesses can transform satisfied customers into passionate brand advocates by consistently exceeding expectations through a strategy focused on delivering…
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Exploring link between employee engagement, exceptional customer experiences
by Jim Knight — Founder & CEO, Knight Speaker
Here's a leadership truth that transcends industries: you can't expect world-class customer experiences from a disengaged team. The energy your people bring to…
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How to unlock your inner rock star and inspire your team to greatness
by Jim Knight — Founder & CEO, Knight Speaker
True leadership, or "rock star leadership," moves beyond simple task management to inspire teams by leading with energy, passion, authenticity and a commanding…
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Strategies to lead through a cultural transformation in the workplace
by Jim Knight — Founder & CEO, Knight Speaker
November 6, 2025
How to successfully navigate the inevitable challenges of organizational culture change by emphasizing clear communication, leading by example, empowering…
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How transformational leadership sparks growth, loyalty in the modern workplace
by Jim Knight — Founder & CEO, Knight Speaker
Transformational leadership elevates the modern workplace by inspiring employees through purpose, vision and personal connection, which ultimately fosters…
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