News & Media From Jitendra Gupta
Loyalty has its rewards both for operators and customers
by Jitendra Gupta — Mobile CRM Director, Punchh
Punchh and RunningRestaurants.com conducted a survey recently that examined whether restaurant operators believed their social media marketing efforts worked.
read nowFines, fines everywhere fines: Consumers are fighting against unsolicited text messages
by Jitendra Gupta — Mobile CRM Director, Punchh
American consumers are a fickle lot, partly because the law says they can be. At one moment they're broadcasting an unsettling amount of detailed and personal…
read nowHello. We miss you. Wont you purchase again?
by Jitendra Gupta — Mobile CRM Director, Punchh
Pizza operators have had it good for years. No other restaurant business has the ability to track customer data as accurately as a delivery operation that gets…
read nowEngage customers with social tools to bring in their friends
by Jitendra Gupta — Mobile CRM Director, Punchh
It's been said that it takes a village to raise a child, but restaurateurs know it takes at least a community that large to grow just one business. It makes…
read nowBe the social media 'prom queen' at your restaurant
by Jitendra Gupta — Mobile CRM Director, Punchh
Restaurateurs who really understand social media are a bit like a jealous prom queen: They want to own the conversation about what they do and how they're…
read nowOwn reviews; control content
by Jitendra Gupta — Mobile CRM Director, Punchh
It seems the new four-letter word in the restaurant business is Yelp. The open-forum review site has empowered diners to share opinions online with a…
read nowNielsen research, restaurant CEOs say Mobile is it
by Jitendra Gupta — Mobile CRM Director, Punchh
Sports and politics are dissected endlessly in the media, but it's my hunch that Americans spend significantly more time talking about food. Big games happen…
read nowHow many loyal, card-carrying customers do you really have?
by Jitendra Gupta — Mobile CRM Director, Punchh
I've seen a lot of people on Facebook lately posting statements, "You'll never hear anyone say...."
read nowSubscribe
Get the latest news and resources from QSR Web.
