Laura has held a number of senior executive positions including CEO, President, and EVP with market research firms, and has managed 7 of the top 10 QSR chains’ national mystery shopping programs, including McDonald’s.
by Laura Livers — Head of Strategic Growth, Intouch Insight
Following three years of unrest in the restaurant industry, dining in has returned. But curbside pickup and contactless ordering and payment has grown…
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