Growing up in Africa, Asia, the U.S. and Europe, I ate from street stalls, cafes and food carts. After receiving my bachelor's degree in Economics, then 10 years as a graphic designer, I opened two cafes in Baltimore, Maryland. Now I am a restaurant strategist. My mission is to bring success to the business and its owner. My blog helps owners with articles designed to help improve customer service, culture, operations, branding and financial stability. I hope you find my point of view approachable and useful.
by Martha Lucius — Restaurant Strategist, marthalucius.com
Customer connection has perhaps never been as key to brand survival as it is now. Here, three experts specializing in this form of communication give their…
read now