Michael Bradford, Head of Operations Americas at HappyOrNot, is a visionary leader who intertwines employee well-being and customer satisfaction for sustainable growth. Under his guidance, HappyOrNot achieved significant milestones, transforming the perception of customer feedback across industries. With a background in sales and operations, Michael brings deep customer focus, empathizing to improve sales and operations intricacies. Michael envisions an environment where feedback drives action, optimizing performance, revenue, and the bottom line.
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