Robert Whitehead
Robert Whitehead
Robert Whitehead is a Restaurant and Store systems expert with Softtek, a global IT services provider, specializing in Systems architecture, Software design, Implementation and Product delivery.
His areas of expertise include communications, healthcare and hospitality.
Recent Contributions
Growing greater QSR engagement? All you have to do is ask
by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations
Customer insight makes the restaurant world go 'round because it gives QSRs a critical competitive advantage. And while many brand leaders may think they have…
read now
Great guest engagement: Ask and ye shall receive
by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations
Customer insight makes the restaurant world go 'round because it gives QSR brands a critical competitive advantage. And while many brand leaders may think…
read now
QSR brands suffer mightily from old, unintegrated tech
by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations
As the business world catapults ahead — courtesy of all kinds of new technology — the restaurant industry is still suffering significantly from old systems…
read now
Restaurant tech: 1 change = dozens more
by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations
Making the leap to restaurant tech of just about any kind is not a 1+1=2 proposition. Rather, any addition of tech -- particularly one that replaces a human…
read now
The data differences that put QSR customer engagement on steroids
by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations
Though the basic dynamics of the dining experience are pretty much the same as they've always been, any competitive QSR brand today knows data is the…
read nowSee More From Robert
Subscribe
Get the latest news and resources from QSR Web.
