Using social media conversations to foster brand awareness

by Valerie Killifer — Editor, FastCasual.com

Most online conversations are positive; however customer service is an easy point of contention.

5 ways multiple HR systems can hurt your brand

by Valerie Killifer — Editor, FastCasual.com

Webinar spotlights biggest obstacles, solutions to multiple-platform use.

PCI webinar discusses reputation management, systemwide compliance

by Valerie Killifer — Editor, FastCasual.com

May 23, 2012

The enforcement of PCI compliance can be difficult for franchisors to navigate who are looking to establish cooperation across their franchise system.

What’s the hottest segment of the restaurant industry? Fast casual. [Infographic]

by Valerie Killifer — Editor, FastCasual.com

Since the economic downturn, the fast casual segment has led the restaurant industry in both sales and unit growth. And it continues to outperform on both…

Social media management systems strike effective balance

by Valerie Killifer — Editor, FastCasual.com

September 19, 2011

Having a social media management system has become a necessary tool for restaurant operators trying to sift through the vast and varied customer comments…

Truitt Bros. Northwest Sustainability Tour highlights menu

by Valerie Killifer — Editor, FastCasual.com

The topic of sustainability has been an elusive one for restaurant operators, who have been inundated in recent years with foodservice buzzwords such as…

Restaurant data breach highlights vulnerabilities

by Valerie Killifer — Editor, FastCasual.com

July 26, 2011

The payment-card data breach at a Margarita's restaurant in Huntsville, Texas, is shedding further light on the vulnerability restaurants face from debit- and…

Green coffee: What's driving the increase?

by Valerie Killifer — Editor, FastCasual.com

The recent increase in green coffee has its roots in many factors. Here's a look at a few reasons why.

Senate votes to reject swipe-fee reform delay

by Valerie Killifer — Editor, FastCasual.com

June 8, 2011

The Senate voted Wednesday to reject a delay for the much needed debit-card swipe-fee reforms being released by the Federal Reserve. The reforms are scheduled…

FastCasual.com releases Top 100 Movers & Shakers

by Valerie Killifer — Editor, FastCasual.com

FastCasual.com has released its sixth annual Top 100 Movers & Shakers, a ranking of the best fast casual concepts of 2010.