How franchising will take Jollibee to the next level in the US

by Mandy Wolf Detwiler — Editor, Networld Media Group

The Philippines-based fast-food chain Jollibee, known for its popular fried chicken, is successfully overcoming its low U.S. brand awareness and crowded market…

Own your financials: 5 metrics that drive business growth

by Kathleen Wood — Founder, K. Wood Partners

Gaining strong financial visibility by overcoming common hurdles and focusing on key metrics like sales, COGS, and net operating income is essential for…

Speaker Spotlight: Guy Carmeli, Pasta di Guy founder/chef

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Guy Carmeli, founder and chef at Pasta di Guy, is participating in a panel talk on crafting kiosk experiences at the upcoming Automated Retail & Kiosk…

Limited-service visits decline as customer service, value perceptions hit new lows

October 29, 2025

There may be a growing crisis for the limited-service restaurant industry, according to the 2025 QSR Reputation Ranking Report by Chatmeter, which analyzed…

Customer Service and Food Quality at Quick-Serve Restaurants Continue Decline, Chatmeter Report Finds

SAN DIEGO, CA–October 29, 2025–Chatmeter, the leader in multi-location intelligence, today released its 2025 QSR Reputation Ranking, ranking the best 1…

McDonald's releases Buffalo Ranch Sauce, Chips Ahoy Frappé

October 29, 2025

McDonald's has released a Buffalo Ranch Sauce, giving fans a blend of tangy and bold sauce balanced by cool and creamy ranch, according to a press release.

Taco Bell's Live Más Café makes Texas debut

October 29, 2025

Taco Bell will debut its Live Más Café concept in Dallas on Nov. 6 and Houston on Nov. 20, according to a press release.

Toast expands Toast IQ with conversational AI assistant

October 29, 2025

Toast has expanded its Toast IQ intelligence ecosystem with the launch of a conversational AI assistant for restaurants and food and beverage retailers. The…

Long John Silver's releases Crispy Chicken Wraps

October 28, 2025

Long John Silver's is releasing Crispy Chicken Wraps in two flavors: Baja or Sweet Chili. Made with Long John Silver's signature hand-battered Chicken Planks…

Golden Chick brings back Mini Funnel Cakes to raise funds for schools

October 28, 2025

Golden Chick has brought back its Mini Funnel Cakes to raise money for neighboring schools around every Golden Chick restaurant. Across its markets, Golden…

How tech is blurring the lines between fast casuals, QSR

The walls between fast casual, QSR and casual dining are crumbling, and it's technology that's breaking them down.

Krystal owner promotes Ryan Russell to chief of staff

October 27, 2025

SPB Hospitality, the owner of Krystal, has promoted Ryan Russell to chief of staff.

Hardee's welcomes back nostalgic favorites

October 27, 2025

Hardee's is welcoming back the fan-favorite Cinnamon 'N' Raisin Biscuit alongside its Grilled Cheese line-up. The brand is also welcoming a holiday beverage…

Taco Bell expands education benefits, citing improved employee retention

October 24, 2025

Taco Bell is increasing its investment in its 250,000-plus team members following 20 consecutive quarters of same-store sales growth. The company reports that…

Great American Cookies opens location in Mississippi

October 24, 2025

Great American Cookies is broadening its presence in Mississippi with an opening in Hattiesburg. The state currently has 10 locations, according to a press…

Farmer Boys, Taco Cabana, Costa Vida Fresh Mexican Grill execs talk high-tech drive-thrus

by Mandy Wolf Detwiler — Editor, Networld Media Group

A Fast Casual Executive Summit session highlighted the drive-thru's post-pandemic evolution, moving beyond just speed to prioritize accuracy, hospitality and…

How transformational leadership sparks growth, loyalty in the modern workplace

by Jim Knight — Founder & CEO, Knight Speaker

Transformational leadership elevates the modern workplace by inspiring employees through purpose, vision and personal connection, which ultimately fosters…

Qu Digital (Online Ordering)

Qu’s mobile-first online ordering solution is specifically designed for Quick Service and Fast Casual restaurants. It guides guests confidently through the…

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Kiosk

Kiosk your way with Qu’s unified kiosk options that delight staff and guests. dual-purpose POS + Kiosk solution pivots to be cashier or guest-facing in…

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Third-Party Ordering (3PD)

Our unified platform eliminates tablet clutter and manual entry while delivering real-time integration across all delivery partners. The result? Restaurants…

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