Chains itching to cook from scrach: Part 1

by Betsy Craig — pres, menutrinfo.com

About a year ago, in its annual predictions of the hottest hospitality trends, international restaurant consultants Baum + Whiteman warned that the "misuse of…

It's OK to fire 'bad' customers

by Ed Zimmerman — President, pizza.com

In my days as a wholesale baker, I had a customer in Washington, D.C., who ran five high-volume delis. To obtain his business, I had to cut my margin to the…

Tim Hortons opens in 2nd Middle East market

November 12, 2012

Tim Hortons has opened its first restaurant in the Sultanate of Oman, making it the second market in the Gulf Cooperation Council to welcome the brand. The…

Burger King selling Cinnabon rolls for $1

November 12, 2012

Burger King is giving customers Cinnabon Minibon Rolls for just $1 through Nov. 18. The bite-sized, hot rolls are made with cinnamon and covered in a rich…

NPD: Consumers with healthier eating habits snack more

November 12, 2012

Contrary to conventional wisdom, the more consumers snack, the healthier their eating behaviors, according to The NPD Group, a market research company. NPD's…

Wendy's offering image activation incentive to franchisees

by Alicia Kelso — Editor, QSRWeb.com

The chain is working on menu costs by focusing on perceived quality.

Jack in the Box completes bank debt refinancing

November 9, 2012

Jack in the Box Inc. announced the completion of a new five-year $600 million senior credit facility, comprised of a $400 million revolving credit facility and…

McDonald's Canada launches McCafé retail line

November 9, 2012

McDonald's has introduced the McCafé Premium Roast take home coffee line, available for purchase only at participating McDonald's restaurants in Canada.

Panda Express launches fundraiser for Hurricane Sandy relief

November 9, 2012

Panda Restaurant Group Inc. will host fundraising efforts to assist with disaster relief for those affected by Hurricane Sandy. The company has committed to…

American Idol steps into spotlight for Bojangles' new marketing campaign

November 9, 2012

Bojangles' has announced a new partnership with country music star and American Idol winner Scotty McCreery.

Menu testing services now offered for allergen-friendly meals

November 9, 2012

Food expert Lara Holland has developed a restaurant training program to help identify menu flaws as operators try to attract consumers with food allergies.

Menu labeling may finally come unstuck

by Betsy Craig — pres, menutrinfo.com

Gluten-free diets have moved into the mainstream, but without standards, it's hard to know whether current labels are fact or hype.

Popeyes continues to gain market share in QSR space

by Alicia Kelso — Editor, QSRWeb.com

The chain turned in a 6.8 percent increase in same-store sales during Q3.

Dunkin' Donuts mobile app now features discounts, promotions

November 8, 2012

Dunkin' Donuts today updated its mobile app to enable users to receive mobile offers, which are for special discounts and promotional offers on the brand's…

McDonald's sales drop across all global segments

November 8, 2012

McDonald's Corporation today announced that global comparable sales decreased 1.8 percent in October. Performance by segment was as follows:

Wienerschnitzel rolls out chili cheese tamales

November 8, 2012

Wienerschnitzel has added new chili cheese tamales to the menu for a limited time. They are loaded with shredded beef and topped with Wienerschnitzel's…

Dunkin' Donuts expands self-serve model in South Carolina

November 8, 2012

Dunkin' Donuts announced today that existing franchisee George Ross, chief executive of Coastal Franchising LLC, has partnered with Hess Corporation to own and…

Restaurant industry steps up franchising incentives for military veterans

by Alicia Kelso — Editor, QSRWeb.com

Chains are actively recruiting veterans with startup discounts to reintegrate them into the workforce.

Taco Bell unveils dessert menu

November 7, 2012

An addition to the new Cantina Bell menu is being tested in North Carolina.

Simple deterrents to late night restaurant robberies

Often, QSR windows are covered with advertizing or window clings; however, limited visibility from the outside provides cover for a robbery in progress.