NRA performance index highest in nearly 2 years

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January 28, 2010

Driven by improvements in both business performance and expectations for future business conditions, the National Restaurant Association's comprehensive index…

Seven keys to customer experience

True dedication to the voice of the customer will be pivotal for QSR operators looking to improve the customer experience.  

Cold Stone: Co-branding, innovations keys to '09 success

January 27, 2010

Over the last year, Kahala Corp.'s Cold Stone Creamery has introduced new products, established co-branding partnerships with complementary brands, and…

Del Taco franchisee supports Utah National Guard Kids

January 27, 2010

Dec Taco franchisee Utah Del Inc. recently completed a fundraising promotion to support the Utah National Guard Charitable Trust. For the second year in row…

QSRs roll out sweet treats for Valentine's Day

January 27, 2010

A number of quick-service restaurants have introduced limited-time product offerings and marketing promotions to appeal to customer's sweet tooth and/or plans…

NRA, IFA respond to president's State of the Union address

January 27, 2010

The National Restaurant Association and the International Franchise Association have each issued a response to President Barack Obama's State of the Union…

Aguilera, Ali create Yum! supported PSA for Haiti relief

January 27, 2010

The Yum! Brands Foundation is underwriting a public service announcement featuring global humanitarian and sports icon Muhammad Ali along with multi-Grammy…

USOC takes aim at Subway ad for suggesting Olympic tie-in

January 27, 2010

Subway is one of a small number of U.S. businesses that are attempting to latch on to the upcoming Olympic fever by creating advertisements that relate to but…

Garrett out as Arby's CEO

January 27, 2010

Following a year in which Arby's failed to boost lagging same-store sales, Tom Garrett, president and CEO of Arby's Restaurant Group Inc., is leaving the…

Cold Stone: Co-branding, innovations keys to '09 success

January 27, 2010

Over the last year, Kahala Corp.'s Cold Stone Creamery has introduced new products, established co-branding partnerships with complementary brands, and…

Del Taco franchisee supports Utah National Guard Kids

by

January 27, 2010

Dec Taco franchisee Utah Del Inc. recently completed a fundraising promotion to support the Utah National Guard Charitable Trust. For the second year in row…

QSRs roll out sweet treats for Valentine's Day

January 27, 2010

A number of quick-service restaurants have introduced limited-time product offerings and marketing promotions to appeal to customer's sweet tooth and/or plans…

NRA, IFA respond to president's State of the Union address

by

January 27, 2010

The National Restaurant Association and the International Franchise Association have each issued a response to President Barack Obama's State of the Union…

Aguilera, Ali create Yum! supported PSA for Haiti relief

by

January 27, 2010

The Yum! Brands Foundation is underwriting a public service announcement featuring global humanitarian and sports icon Muhammad Ali along with multi-Grammy…

USOC takes aim at Subway ad for suggesting Olympic tie-in

January 27, 2010

Subway is one of a small number of U.S. businesses that are attempting to latch on to the upcoming Olympic fever by creating advertisements that relate to but…

Garrett out as Arby's CEO

January 27, 2010

Following a year in which Arby's failed to boost lagging same-store sales, Tom Garrett, president and CEO of Arby's Restaurant Group Inc., is leaving the…

Carl's Jr. helps grilled cheese grow up

January 26, 2010

The research and development team for CKE Restaurant brands' Carl's Jr. and Hardee's has been getting creative with the trend of replacing burger buns with…

U.S. Foodservice creates new digital resource for restaurants

January 26, 2010

U.S. Foodservice has launched two new Web sites to help restaurant operators improve sales and efficiency. Foodsight and Beyond the Plate offer articles…

Burger King files suit against 7 franchisees

January 26, 2010

Burger King Holdings Inc. has filed several lawsuits this month charging at least seven franchisees with breach of contract for not upgrading their…

El Pollo Loco adds executive chef

January 26, 2010

El Pollo Loco Inc. has announced the return of 23-year culinary veteran Jonathan Rogan to El Pollo Loco as executive chef. Rogan was manager of culinary…