Empathica acquired by Mindshare Technologies

September 19, 2013

Mindshare Technologies, a provider of Voice of the Customer technologies, has acquired Empathica, a provider of social Customer Experience Management solutions.

Women's Foodservice Forum CEO dies unexpectedly

September 19, 2013

Fritzi Woods, president and CEO of the Women's Foodservice Forum, died unexpectedly Wednesday in Dallas.

Wendy's adds Heinz exec to Investor Relations team

September 19, 2013

The Wendy's Company announced today that Margaret R. Nollen has been named to the new position of senior vice president, Investor Relations and Strategy…

Consumers rank most-trusted restaurant review sites

September 19, 2013

According to a new study from Maritz Research, one in four consumers believe the information available on restaurant ratings sites is unfair, and many have…

Wendy's franchisee raises $2.5M for adoption foundation

September 19, 2013

Restaurant franchisee The Briad Group has raised more than $2.5 million for the Dave Thomas Foundation for Adoption, including $325,000 at its 15th Annual Golf…

Wendy's franchisee loaned $7.25M for refinancing, remodeling efforts

September 19, 2013

TD Bank has completed a $7.25 million lending deal with Florida-based Hans Sohlen, a 39-unit Wendy's franchisee.

White Castle celebrates employee longevity

September 19, 2013

White Castle is honoring 62 new team members from nine states as part of this year's 25-Year Club class. Founder E.W. "Billy" Ingram began the 25-Year Club in…

Taco Cabana marks 35th anniversary with throwback prices

September 19, 2013

Thirty-five years ago, Taco Cabana opened its first restaurant in Midtown San Antonio. The brand will mark the occasion Sept. 21 and 22 with a grand re-opening…

LYFE Kitchen plans Chicago debut

September 19, 2013

LYFE Kitchen will open a franchise location in Chicago in November. The restaurant will be located at the corner of Clark and Hubbard and will be the first for…

Burger King Delivery adds 16th market

September 19, 2013

Burger King Delivery has expanded into its 16th market — Tucson, Ariz.

Keurig to open brick-and-mortar coffee store

September 18, 2013

As the popularity of single-cup beverages grows thanks to major brands such as Dunkin' Donuts and Starbucks carrying such offerings, Green Mountain Coffee…

Roy Rogers targets 100 new franchise units

September 18, 2013

Roy Rogers Restaurants has signed a strategic alliance with Franchise Dynamics, a full-service franchise sales outsourcing company, to expand the chain by 10…

Taco John's adds six new side dishes

September 18, 2013

Taco John's announced today that it is offering six new side dishes in addition to its signature Potato Olés.

Fiesta redefining real estate management operations

September 18, 2013

AMTdirect, a software provider to the commercial real estate industry, announced that Fiesta Restaurant Group, parent company of Pollo Tropical and Taco…

Franchisee optimism dampened by regulations, healthcare costs

September 18, 2013

The International Franchise Association has released results from the 3rd Quarter Franchise Forecast for 2013 and Annual Franchise Business Leader Survey. They…

LivingSocial extends deals, adds marketing tools for merchants

September 18, 2013

LivingSocial announced it is offering new, extended-length promotional options for local and national merchants. According to a press release, the new…

McDonald's campaign encourages employee volunteerism

September 18, 2013

This week marks McDonald's second annual "McDonald's Community Crew Week," a week-long volunteer effort by local crew members. McDonald's locations across the…

Blimpie jumps into mobile gaming to attract Millennials

September 18, 2013

Blimpie has launched a new mobile game app, called Blimpie Run (blimpie.com/blimpierun) as part of the brand's initiative to appeal to Millennials.

Revention enhances Kitchen Display System

September 17, 2013

Dunkin' Brands on target for 100-plus new Texas units

September 17, 2013

Dunkin' Brands has signed multi-unit store development agreements with two new franchise groups to develop 17 new restaurants in markets in West and Central…