News

Dunkin' Brands names Dunkin' Americas president

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December 13, 2019

Dunkin' Brands, the parent company of Dunkin' and Baskin-Robbins, today announced that it former U.S. COO,  Scott Murphy, is now president of Dunkin' Americas. He assumes the role from Dave Hoffmann, who continues to serve as Dunkin' Brands CEO. Additionally, Dana Reid was promoted to vice president, field marketing, Dunkin' U.S., according to a news release.    

Murphy, a 15-year veteran with the company, will now oversee operations, restaurant development, franchising, field marketing, supply chain and consumer packaged goods for the approximately 10,000 Dunkin' restaurants in North and South America.         

"Scott is a rare leader who is both strategic and impactful," Dunkin' Brands CEO Dave Hoffmann said in the release. "He inspires all who work with him through his vision, attention to detail and ability to implement change. During his tenure with the company, Scott has earned the respect of his peers, forged strong relationships with franchisees and suppliers and contributed significantly to the company's success with a strong focus on franchisee profitability. ...

"His most recent accomplishments include the rollout of menu simplification, our highly successful espresso relaunch, operational improvements, and the expansion of our NextGen restaurants. I am confident that under Scott's leadership, we will continue to build on our legacy of strong franchisee relations and drive customer noticeable change at Dunkin'."   

Dana Reid has been with the brand 11 years and was last served as senior director for Dunkin' U.S. Field Marketing, the release said.

"Dana is a strong people manager with keen marketing skills and solid franchisee relationships, making her the ideal leader to oversee our field marketing team, which works closely with operations and franchisees to drive sales, traffic and brand loyalty," Hoffmann said in the release.