News

FranConnect unveils new software for franchisors

FranConnect has released FranConnect Sky, a cloud-based franchise management software product that enables franchisors and their franchisees to manage, track and run their business

February 25, 2016

FranConnect, a provider of franchise management software, has released FranConnect Sky, a cloud-based franchise management software product that enables franchisors and their franchisees to manage, track and run their business, according to a company press release. A software-as-a-service offering, FranConnect Sky enables customers to receive continuous product updates, ensuring they are always on the most up-to-date version and benefit from franchise best practices. FranConnect Sky is certified to high cybersecurity standards and comes with Franchising Built-In — exclusive functionality and best practices for the entire franchise lifecycle.  

FranConnect provides franchisors and multi-unit operators, including international master and sub franchises, with industry specific functionality and improved visibility into development, construction, operations, finance and marketing so they can improve business outcomes from awarding more franchises to growing unit revenues, the release stated.

"Our customer's business priorities are unit growth, franchisee engagement, and unit performance. As the leading software company built for and by franchisors, we help customers improve their business outcomes by providing greater visibility and control throughout the franchise lifecycle," said Christopher Fountain, CEO of FranConnect. "FranConnect Sky's breadth of functionality and improved business intelligence capabilities allow our customers to quickly realize value and improve operating performance. FranConnect Sky is always evolving to ensure it remains state-of-the-art over time."

He said FranConnect Sky benefits include:

• Performance visibility — FranConnect Sky provides visibility across the franchising lifecycle. Franchisors can manage unit performance against objectives and create dashboards to view franchisee communication history in one place such as franchisee quality performance, royalty calculations and unit renewals.
• New franchise development — FranConnect Sky includes complete franchise-specific CRM functionality. Franchisors can improve lead-to-close conversion rates as they generate more leads, reduce cost per lead and ensure compliance with FDD Electronic Disclosure.
• Opening new units — FranConnect Sky includes functionality to reduce days to first dollar when opening and onboarding new franchisees and units. Area reps, new owners and headquarters personnel can manage projects, quickly resolve issues and keep the process moving forward, while sharing best practices and critical knowledge.
• Engaging franchisees — FranConnect Sky's central communications hub improves unit communications and collaboration, reduces support costs and shortens issue resolution time.
• Local marketing — Franchisees can increase unit revenue by locally promoting their business more effectively and generating more traffic and repeat business.