Indy Culver's offers drive-thru system for hearing impaired
January 26, 2009
Indianapolis Star: An Indianapolis Culver's franchise has installed a program called OrderAssist from Inclusion Systems to make drive-thru ordering available to customers who are hearing impaired. OrderAssist helps about 30 customers a week via a buzzer system that alerts staff when a customer needs assistance. Employees then hand an order form for the customer to complete. The system costs $1,500, including installation, and a tax credit may be available.