April 20, 2022
McDonald's is launching a "Thank You Crew" initiative aimed at recognizing and thanking stand-out employees.
The nationwide effort allows customers and brand fans to celebrate workers, according to a press release.
Fans can submit a story at mcdonald.com/thanks illustrating how an employee went beyond the job, such as greeting customers with a song or paying for their order at the drive thru, to extraordinary actions like saving a choking customer's life,
"We want to hear about the burger-making masters behind the counter that always deliver the perfect pickles-onion-lettuce-mayo-ketchup ratio, the manager who made sure your little sister got her favorite Happy Meal toy, or the crew member who did something truly inspiring that deserves to be shouted from the rooftops," stated the release.
As stories roll in, local franchisees will recognize many of these crew members with one-of-a-kind thank-you experiences that are personalized to them.
"So many of our customers have shared special moments with our crew — from celebrating important milestones in their lives to helping them get through the day with that special treat," Tiffanie Boyd, senior vice president and chief people officer, McDonald's USA, said in the release. "Our franchisees are thanking their restaurant crew in unique, meaningful ways for all this and more. This program was inspired by them, and I can't wait to celebrate even more outstanding crew as new thank-you's start rolling in."