Operations

McDonald's franchisee boosts compliance with checklist tech

Photo: File

July 30, 2020

Squadle, a technology company that enables multi-unit operators to simplify complex operations and streamline food safety, said Mcdonald's franchisee, 'B'ing the Best, has deployed its Digital Checklist systemwide. The tech solution replaced a paper-based system that had caused problems for the 30-unit franchisee in compliance and overall efficiency, a news release said.

By implementing the digital checklist, the franchise got instant reports and was able to monitor trends and act as needed.

"Before, there was no visibility into whether or not employees were completing tasks and travel paths, but with Squadle, it now sticks out like a sore thumb," Bonnie Weiss, executive vice president of Strategy for 'B'ing the Best Inc. in the release. "Limiting the time needed to keep and track our data is priceless."

Using the digital system, 'B'ing the Best realized the following benefits, Squadle said:

• Average daily savings of 30 minutes spent on food safety tasks.
• Faster recognition and resolution of issues.
• Improved compliance accuracy across stores.
• Better accountability and compliance among restaurant location teams.

The system is a customizable restaurant operations platform that will digitize all paper-based manager playbooks, checklists and compliance forms to increase completion rates and efficiency, as well as customer experience, the company said.