Technology

NCR Voyix, Olo deepen partnership to enhance restaurant guest data, ordering

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May 3, 2024

NCR Voyix and Olo, leaders in digital commerce and restaurant technology respectively, are expanding their longstanding partnership. The move integrates Olo's solutions into the NCR Voyix Commerce Platform, according to a press release.

This collaboration combines two open platforms serving complex restaurant operations. The resulting unified cloud-based architecture aims to improve the guest experience for restaurants of all sizes.

The partnership integrates Olo's Order, Pay and Engage solutions. This aligns with the restaurant industry's growing adoption of digital tools, streamlining ordering and payments for both customers and staff. NCR Voyix says the integration will be instrumental in this shift.

"The restaurant industry is transforming from disjointed physical and digital guest experiences to unified, consistent guest experiences across all channels that seamlessly blend together," Benny Tadele, EVP and president of NCR Voyix, restaurants, said in the release. "Brands that are leveraging the NCR Voyix Commerce Platform are accelerating their transformations and operating at the speed of the consumer, unlocking even greater value in personalization and data consolidation."

Olo's ecosystem of 300-plus integrated technology providers proves that collaboration is the best way to help accelerate the restaurant industry's digital transformation.

Olo's network of over 300 technology partners underscores the importance of collaboration in the industry's digital transformation.

"This new chapter of our partnership creates a unified, digital approach to POS transactions and takes restaurants one step closer to making every guest feel like a regular," Noah Glass, founder and CEO of Olo, said in the release. "Today, only 16% of restaurant transactions are digital. This deeper integration with Pay and Engage will arm restaurants with higher volumes of data to cater to evolving guest expectations and drive more personalized experiences."

Deeper integration with Olo's Pay and Engage solutions will provide restaurants with richer data to cater to evolving customer expectations and drive personalization.

Olo Order integration with the NCR Voyix Commerce Platform is now available. Integration with Pay and Engage solutions will follow later in 2024.