Operations

Subway debuts revamped catering program

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June 2, 2022

Subway is debuting a redesigned catering program with easy-order menu choices, convenient delivery and pick-up options, and improved packaging, according to a press release.

"Over the last year, we've continued to see an increased demand for pickup and delivery orders overall, alongside larger catering orders spurred by a return to in-office operations and increased gatherings," Trevor Haynes, president of Subway North America, said in the release. "As demand for catering continues to grow, Subway is the ideal choice with refreshed options and craveable, signature sandwiches that travel well, are easy to serve and accessible from virtually anywhere."

The revamped catering program includes:

• "Easy Order" options: In addition to the continued offering of customized orders, guests can enjoy a simplified and convenient ordering process, thanks to new pre-selected platters and lunch box options, gallon-size beverages, toppings trays and condiment packets.
• Pickup and delivery: With thousands of Subway restaurants in neighborhoods across the country, guests can easily place catering orders for delivery or pickup, no matter the size or type of event.
• Upgraded packaging: Guests can flip open new cardboard boxes and — with health and safety top of mind — enjoy dining with single-serve and pre-wrapped food packaging. Lunch box options, toppings trays, gallon-size beverages and tote bags also feature a refreshed design.

"The enhancements to our catering program reflect a wealth of research, improve upon the guest experience with a simplified ordering process and reduced wait time for pickup or delivery, and have a positive impact on our franchisees' bottom line, with most orders representing incremental sales," Jenn Saunders-Haynes, director of catering at Subway, said in the release.

The brand has also partnered with ezCater. where organizations can easily centralize food orders and fulfill everything from daily employee meals to companywide meetings and events. ezCater's expansive network means easier access for professionals to Subway's turnkey catering solutions as well as expanded reach for franchisees who will have the opportunity to cater for new guests in their area.

"Subway is a fan favorite in the workplace," Mike O'Hanlon, chief customer care and operations officer at ezCater, said in the release. "As food for work becomes an increasingly important employee perk, we're thrilled to help power the relaunch of Subway's catering program. Now companies nationwide can bring Subway catering into their workplace and make the most of their lunch break."

Subway operates more than 37,000 restaurants across more than 100 countries.