Staffing

White Castle nets 'Great Place to Work' certification

Twenty-two percent more White Castle employees dubbed the company a "great place to work" than the number who do at the average American business. (Provided)

May 6, 2021

White Castle has earned the Great Place to Work certification, a recognition based on what team members say about their experience working at a brand, a news release said.

In fact, 81% of 10,000 White Castle workers surveyed earlier this year believe the company is a great place to work — that's 22% more than the average 59% at U.S.-based companies.

"As a family-owned business celebrating its hundredth birthday this year, we know that this milestone is only possible because of the people who make our work their lives' work," John Kelley, White Castle chief people officer, said in the release. "So, we have always taken care of our team members and strived to make White Castle a place where people want to work. This certification confirms that we've created a culture where team members feel valued and appreciated."

White Castle said its legacy of caring for workers goes way back. In 1924, for example, it became one of the first companies in the U.S. to offer health insurance to employees. In addition, White Castle traditionally promotes from within. Nearly all 500 of its regional directors, district supervisors and general managers started behind the counter at a White Castle restaurant. Additionally, more than one in four of the company's team members have worked at White Castle for 10 years or more

The Great Place to Work Certification helps companies attract and retain top talent, receive critical employee feedback and benchmark their culture against the world's most successful companies. The certification also enables qualifying companies to be automatically considered for placement in more than 20 "best workplace" lists.

White Castle is based in Columbus, Ohio and has more than 360 restaurants in its system.