Staffing

White Castle promotes Chris Shaffery to SVP of operations

Photo: White Castle

November 4, 2025

White Castle has promoted Chris Shaffery to senior vice president of operations, according to a press release.

Shaffery began his career with the company more than three decades ago working for a White Castle restaurant in New Jersey. His passion for hospitality and leadership led to his promotion to general manager in 1997. He was then promoted to regional director in 2010 and later to regional vice president of operations in 2014. Throughout his career, he has been instrumental in enhancing restaurant operations, improving the customer experience and supporting team member development across White Castle's 13 regions.

He will report directly to Lisa Ingram, White Castle's CEO and a fourth-generation member of the family that started White Castle in 1921. Shaffery will also join the company's Executive Council.

"Chris brings a deep understanding of our restaurant operations, an inspiring leadership style and an unwavering commitment to our mission of creating memorable moments every day," Ingram said in the press release. "His ability to build strong, successful teams makes him a perfect fit to help lead White Castle into its next chapter of growth."

"White Castle has been part of my life since I was a teenager, and it's an honor to continue serving the people of White Castle as we strive to feed the souls of Craver generations everywhere," Shaffery said in the press release. "Every Castle has its own story, and I'm grateful to work alongside amazing people who share the same dedication to our team members and customers."

White Castle has about 340 restaurants.